Customer Service Contact

MYA P. BYRD

301-***-****; ***********@*****.***

Objective

A challenging position which utilizes my interpersonal and organizational skills with an ability to multitask at a variety of challenges and responsibilities which will enable me to acquire new abilities to grow within a company.

PROFESSIONAL EXPERIENCE

03/21 – Present

06/22-present

NCeePhotography: 2169 Defense Highway, Crofton, MD 301-***-****/ Ms. Nikki Cooper

Assistant -- Receptionist: Responsible for receiving all visitors and incoming calls to ascertain their nature and determine an appropriate appointment time for their photographic needs.

●Answer incoming phones and transfer to proper personnel;

●Booking customer appointments and receiving customer contact information;

●Greet visitors and ascertain their informational requests to refer or resolve their inquiries;

●Setting up meet-and-greets acting as liaison between guests and personnel;

●Sign for and handle packages/deliveries for personnel;

●Handle, review and distribute all emails from clients;

●Help to plan, set up and arrange sets and scenery for appointments in studio and at external locations; and

●Assist and set up equipment and lighting to ensure that shoot runs smoothly;

●Interacting with customers and assisting with positioning during the shoot;

●Taking instructions from the principal photographer; and

●Taking payment from customers.

Topolino Italian cuisine: 6320 Old Branch Avenue Camp Springs, MD 2074

Head cashier: Responsible for

●Managing cashiers and ensuring smooth operations of the checkout process.

●Maintaining records of cash transactions, reconciling cash registers, and preparing financial reports.

●Training and supervising cashiers, providing guidance and support.

●Warmly welcome 40-50 customers per shift, providing prompt customer service with a friendly and professional attitude.

●Maintain a clean and organized inventory, ensuring an efficient store layout for customer access and satisfaction.

●Managed POS system transactions including cash, credit, returns and refund to guarantee a consistent and accurate cash flow.

●providing telephone assistance to facilitate customer orders as well as helping them with any needs or concerns regarding the establishment.

PREVIOUS EXPERIENCE (Volunteer)

04/17 – 12/19

AZIZA Pece Youth Programming: 1640 Gorsuch Avenue, Baltimore, MD 410-***-****/Ms. Saran Fossett

Model in Training/Participant: Participated in Community Mentoring Program for Girls with an emphasis on the arts, fashion, fitness, music, mentoring and entertainment to address social, emotional, cultural, life and critical thinking skills and self-esteem.

●Participated in community events such as bake sales, white sales; toy drives, clothing and food give-a-ways;

●Attended practice to learn and develop catwalk strut skills; movement skills such as turning and pirouettes as well as dramatic poses to accentuate clothing modeled; and

●Performed sales calls to prospective clients/sponsors of product offers and events; and

●Modeled in an annual fashion show fundraiser.

SUMMARY OF QUALIFICATIONS

●Word processing and data entry skills: Microsoft Office Suites (Word, Excel, Powerpoint)

●Customer relations with good problem-solving skills

●High volume telephone skills and good interpersonal verbal communication

●Excellent office etiquette and telephone manners.

●Ability to schedule appointments and maintain calendars.

●Ability to work after hours when needed.

●Good listening and communication skills.

●Cashiering skills

●Internet Research

●Naturally creative with a good eye for color and style.

●Familiarity with professional cameras and lighting equipment.Detailed knowledge of modern photography and lighting techniques.

EDUCATION

2003 - Present

Norfolk University Norfolk, VA

Biology pre-professional

●Undergraduate Studies

References will be furnished upon request

REFERENCES FOR

MYA P. BYRD

301-***-****; ***********@*****.***

Ms. Nikki Cooper

Photographer/Entrepreneur

2169 Defense Highway

Crofton, Maryland 21114

Telephone: (301-***-*****

Ms. Saran Fossett

Founder and Executive Director

AZIZA Pece Youth Programming

1640 Gorsuch Avenue

Baltimore, Maryland 21218

Telephone: 410-***-****

Topolino’s Italian buffet and cuisine

Restaurant

6320 Old Branch Avenue

Camp Springs, MD 20748

Telephone: 301-***-****

Angela Ellis

Legal Secretary

Washington, DC 20006

Telephone: 202-***-****

Contact this candidate