Customer Service Experience

Bing Wilson

*** **** ***** *******, ** *****

765-***-**** *********@*******.***

Profile:

Strong interest in writing for the media through marketing and blogging

Developed customer service skills through various work experience

Strong interpersonal and communication skills; demonstrated ability to work in diverse environments

Education

Earning Bachelor of Arts, Hanover College, Hanover, IN; Expected graduation: May 2025

Major: Communications; Minor: English

Related coursework: Writing for the Media

Work Experience:

Grounds Keeper, Cardinal Hills Golf Course, Selma, IN; Summer 2023

Maintained course appearance by landscaping

Learned proper use of various machinery

Improved teamworking skills when collaborating with coworkers

Golf Simulator Attendant, The Clubhouse, Muncie, IN; Summer 2022

Assisted customers in using golf simulators

Cleaned equipment to ensure positive customer experience

Gained problem-solving skills when troubleshooting simulator issues

Host, Buffalo Wild Wings, Muncie, IN; Summer 2021

Greeted customers with positive attitude and managed seating capacity

Improved interpersonal skills when fielding customer requests

Gained strong mediation skills by professionally responding to customer complaints

Cashier/Cook, Dairy Queen, Muncie, IN; Summers 2020 & 2021

Developed communication and teamworking skills through interactions with customers and coworkers

Trusted to properly handle money

Worked to maintain clean and professional work environments

Built time management and multitasking skills under pressure during busy hours

Packaging Associate, DIY Group, Muncie, IN; July 2020

Gained appreciation for manual labor when working factory lines

Kept positive attitude throughout strenuous shifts

Developed organizational skills when sorting packages

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