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Computer Engineer Technical Support

Location:
The Hammocks, FL, 33186
Posted:
April 15, 2024

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Resume:

Dixan Sanchez Blanco

Bachelor of Engineering (BEng), Computer Engineer.

E-mail: ad405t@r.postjobfree.com

Phone: 786-***-****

LinkedIn: https://www.linkedin.com/in/dixansanchezblanco/ Computer Engineer with more than 15 years of experience specialized in the design, implementation and management of data networks. My professional career has been focused on ensuring efficient and secure connectivity for companies in various sectors. With strong skills in network infrastructure optimization and a solid understanding of the latest technologies, I am committed to delivering solutions that drive performance and reliability. My proactive and results-oriented approach has been key to success in complex projects.

I am excited to continue contributing to the success of teams and organizations through my experience and passion for technology.

TECHNICAL SKILLS

● Network Management, Network Security, Network Troubleshooting, Routing and Switching, DNS, DHCP, System/Network Configuration, Virtualization, Virtual Private Networking (VPN), Vulnerability Management, Wireless Technologies, Cloud Infrastructure.

● Attention and support to users.

● Scripts for recurring tasks and process automation.

● Operating Systems: Windows, Linux, MacOS.

PERSONAL SKILLS

● Strong organizational and analytical skills.

● Ability to learn quickly when it comes to adopting new technologies and staying up to date with industry advancements.

● Dedication and unwavering loyalty to the company's goals and objectives.

● Clear communication and detailed documentation.

EXPERIENCE

Senior Backend – IT Support – STARMARK FORT LAUDERDALE, FLORIDA SEPTEMBER 2020 – NOVEMBER 2021

● Technical support to users through a report management system.

● Cloud network infrastructure configuration for development environments.

● Rackspace email system administration.

● DAM file management system administration.

● METABASE reporting system administration.

● Maintain inventory & update database of all hardware including parts and supplies. Senior System Administrator / Network Engineer – ELECTMATICA S.A. QUITO, ECUADOR, JULY 2016 – AUGUST 2020

● Administration of telematics services:

o Microsoft Exchange Server, Send mail & Postfix;

o Microsoft Internet Security and Acceleration Server, Squid & IPTables; o Network administration and monitoring;

o Cisco, Allied Telesis, Huawei and Junipers routers and firewalls administration; o Administration and Configuration of active network equipment and servers; o Installation, configuration, maintenance and security of computer systems and networks. o Administration of ISA Server, Active Directory, DNS, DHCP, FTP. o Active Directory Network Domain Controllers (Windows) o Samba / LDAP Network Domain Controllers (Linux)

● Technical support to users through a report management system. Senior System Administrator / Development Engineer – INGEPLUS QUITO, ECUADOR, DECEMBER 2015 – JUNE 2016

● Evaluation and execution of IT and Telecommunications Projects.

● Support to Data Centers and the internal network infrastructure, maintenance and updating of the website and the virtual store.

● Interaction with customers and providers of technology, services and equipment.

● Contracting of technical services for the Company.

● Administration of ISA Server, Active Directory, DNS, DHCP, FTP.

● Active Directory Network Domain Controllers (Windows)

● Samba / LDAP Network Domain Controllers (Linux)

● Domain Name Controllers Bind (Linux)

● Postfix / Fetch mail Messaging System (Linux)

● MDaemon Messaging Systems (Windows).

● Apache Web System (Linux)

● IIS Web System (Windows)

● Configuration and Administration of routers.

● Antivirus management (Norton, NOD32, McAfee)

CERTIFICATIONS

● AWS Certified Solutions Architect – Associate (September 15, 2023 to September 15, 2026).

● CompTIA Network+ Certification (January 11, 2023 to January 11, 2026) EDUCATION

Bachelor of Engineering (BEng), Software Engineer. Polytechnic Institute of Havana (CUJAE), Sep 1996 – Jul 2001

REFERENCE

MSc. BEng Sergio Tarrago Oliver, phone: +1-786-***-****



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