TIMOTHYMCELROY

IT TECHNICIANIII / SYSTEMSANALYST

951-***-**** ad405o@r.postjobfree.com Menifee, CA

CAREER SUMMARY

Seasoned IT professional with exceptional leadership and project management skills. Well- organized, systematic and diplomatic in building consensus and spearheading teams. SKILLS

Project Management – Healthcare – Cloud Computing – Information Security – SaaS Infrastructure – Strategic Planning – Team Leadership

Communication – Process Improvement – Cost Control – Customer Service PROFESSIONAL EXPERIENCE

IT Manager / HIPAA Security Officer February 2012 – March 2024 Raintree Systems / Temecula, California

Raintree Systems is a 40 year old company specializing in SaaS solutions for the healthcare industry. 7 of the 10 largest Physical Therapy practices in the United States utilize Raintree. Supported internal and customer facing services within our AWS cloud infrastructure. The application supported over 12,000 daily users.

● Spearheaded IT operations for the previous company as the company grew from 6 million to 40 million in annual gross revenue.

● Managed offshore teams in the Republic of Estonia and India.

● Lead the transition from a corporate office based to fully remote workforce.

● Lead the migration effort from an on premise(colocation) to fully cloud based SaaS product offering.

● Developed a comprehensive information risk management program.

● Implemented company wide information security awareness training program that reduced the click rate on suspicious emails by 90%

● Managed $1.5 million+ annual AWS budget.

● Effected a 15% reduction in AWS spend by consolidating applications and implementing docker containers.

● Facilitated 3rd party SOC audits and produced requested artifacts and reports. Network Administrator February 2007 – February 2012 Raintree Systems / Temecula, California

● Fully supporting, configuring, maintaining and upgrading corporate servers at colocation environment.

● Installing and integrating new server hardware and applications.

● Monitoring the environment and maintaining uptime.

● Set up user accounts, permissions and passwords.

● Resolve problems reported by end users.

TECHNOLOGIES

AWS – MySQL – Powershell – Google Workspace – MS 365 – KnowBe4 – Jira – Microsoft Windows Server – Novell

– Linux – Crowdstrike – Endpoint Central – Dialpad – Slack – Datadog – VPN – DLP – IPS/IDS – VoIP

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