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Customer Service Representative

Irving, TX
April 15, 2024

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Ariane Petty

Customer Service Representative

Hurst, TX 76053


Hard working, self motivated young woman looking for a job where I can utilize my Customer Service skills.

Authorized to work in the US for any employer

Work Experience

Medical Billing Specialist

John Naus MD PA - Colleyville, TX

April 2021 to Present

Billing medical services to insurance for payment; billing patients for payment; collecting payment; sending invoices

Customer Service Representative

Eastridge Workforce Solutions - Greenville, SC

September 2020 to March 2021

Benefitfocus-Insurance- enrollment-inbound calls- multiple companies- enrolling employees into company benefits during OE or for QLE- explain benefits offered for specific companies and quote prices- cancel benefits if eligible

Customer Service Representative

Concentrix - Greenville, SC

October 2019 to August 2020

Aetna Medicare

Answer calls from members and providers

Explain EOC and claims processing

Take premium payments

Insurance Follow-up Specialist

Randstad - Peoria, IL

January 2018 to August 2019

Third Party billing for several offices.

Worked with all insurance companies including Medicare and Medicaid. Posting payments

Disputing claims; Submit appeals


Certificate of CPC-A in Medical Coding

Midwest Technical Institute - Peoria, IL

March 2014 to December 2014

Peoria High School



• ACCESS (5 years)

• EXCEL (5 years)

• MICROSOFT OFFICE (10+ years)



• Accounts Receivable

• AR

• Accounts Payable

• Medical Billing

• Receivables

• Life Insurance

• Insurance Verification

• Commercial Insurance

• Medical Insurance

• ICD-9

• ICD-10

• CPT Coding

• Medical Coding

• Customer Service

• Medical Records

• Medical Terminology

• Medical Office Experience

• ICD Coding

• Customer service

• Accounts receivable

• Accounts payable

Certifications and Licenses

Driver's License

Additional Information

Computer Skills:

Microsoft Word, Excel, Access, PowerPoint, outlook Express, Microsoft Windows XP, Microsoft Office XP Professional.

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