Customer Service Representative
Resume:
Ariane Petty
Customer Service Representative
Hurst, TX 76053
***********@*****.***
Hard working, self motivated young woman looking for a job where I can utilize my Customer Service skills.
Authorized to work in the US for any employer
Work Experience
Medical Billing Specialist
John Naus MD PA - Colleyville, TX
April 2021 to Present
Billing medical services to insurance for payment; billing patients for payment; collecting payment; sending invoices
Customer Service Representative
Eastridge Workforce Solutions - Greenville, SC
September 2020 to March 2021
Benefitfocus-Insurance- enrollment-inbound calls- multiple companies- enrolling employees into company benefits during OE or for QLE- explain benefits offered for specific companies and quote prices- cancel benefits if eligible
Customer Service Representative
Concentrix - Greenville, SC
October 2019 to August 2020
Aetna Medicare
Answer calls from members and providers
Explain EOC and claims processing
Take premium payments
Insurance Follow-up Specialist
Randstad - Peoria, IL
January 2018 to August 2019
Third Party billing for several offices.
Worked with all insurance companies including Medicare and Medicaid. Posting payments
Disputing claims; Submit appeals
Education
Certificate of CPC-A in Medical Coding
Midwest Technical Institute - Peoria, IL
March 2014 to December 2014
Peoria High School
2007
Skills
• ACCESS (5 years)
• EXCEL (5 years)
• MICROSOFT OFFICE (10+ years)
• MICROSOFT OFFICE XP (10+ years)
• MICROSOFT WINDOWS (10+ years)
• Accounts Receivable
• AR
• Accounts Payable
• Medical Billing
• Receivables
• Life Insurance
• Insurance Verification
• Commercial Insurance
• Medical Insurance
• ICD-9
• ICD-10
• CPT Coding
• Medical Coding
• Customer Service
• Medical Records
• Medical Terminology
• Medical Office Experience
• ICD Coding
• Customer service
• Accounts receivable
• Accounts payable
Certifications and Licenses
Driver's License
Additional Information
Computer Skills:
Microsoft Word, Excel, Access, PowerPoint, outlook Express, Microsoft Windows XP, Microsoft Office XP Professional.
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