Komal Hotwani

+1-646-***-**** ad403f@r.postjobfree.com

Quality Assurance Professional

Quality Assurance professional with 10+ years of experience in SDLC to provide quality products to customers by testing, deploying, maintaining banking software.

My personal brand can be articulated in four key dimensions:

Strong understanding of SDLC process and hands on experience with Agile and waterfall model.

More than 10 Years of work experience as an IT QA functional and Automation Engineer in Banking domain (SWIFT payment, Investment Banking)

Quality professional with expertise in Data Analysis, Requirement Gathering, User Acceptance Testing, Integration Testing, Regression testing, Data Transformation

Identifying and understanding complex business challenges, mapping, and documenting current state, develop future state solutions.

Technical skills - Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint, Project, Visio), Agile Methodology, JIRA, Mainframe, JCL, PHP,SQL, SharePoint, Confluence, Selenium, Cucumber, Regression testing, Functional Testing, Apache Storm, Java 8, Junit, Python, TestNG, Postman, JavaScript, Jenkins CI/CD pipeline, Microservices, Rest Assured, Azure Cloud Technologies, Visual Basic, Visual Studio (Team Foundation Server), Swagger, Postman, Java Script, Node Js, ODBC JDBC Data connection, Maven, NoSQL Database Mark Logic, JSON, UFT, Git, Unix shell script, bash.

Professional Certificate – Technical Writing fundamental certification program, ISTQB Certification, QTP Training, Six Sigma Training, Diploma in Software Testing, Sun Certified in Java

Career Experience

Credit Suisse - AVP (May 2022–July 2023)

Collaborated with fellow developers to define the automated testing components that were used to validate requirements against developed software.

Participated in user acceptance testing (UAT) planning and provided feedback to the development team to ensure a high-quality solution. Explaining each new change along with JIRA user story and acceptance criteria to UAT users and Business.

spearheaded test execution of project feeding into the planned releases, ensuring smooth delivery, and driving towards application quality. Proposed automation strategy for testing two environments and ensured governance and code review is in place for the same.

Performed API Testing, functional testing, load testing for all the applicable functional flows of the application and application URLs, handled all release reviews, improvements, and business communication for planned releases.

Worked on ACH Payments, WIRE Transfers and Fedwire corporate banking products using salesforce.

Provided Solutions to defects, improvements, and Automation Process with my Analytical Skills, maintained existing Automation Suite using Cucumber, Java, Selenium

Developed detailed Salesforce requirement specifications, including JIRA user stories, process maps, and data flow diagrams.

Worked for corporate banking products related to payments domain.

Provided regular status reporting to key business partners including topics such as progress, risks, issues, and mitigation steps. Updated Confluence and JIRA for each new changes and improvements along with production related improvements and suggestions by Business.

Improved overall business process by excellent communications throughout the team along with business stakeholders, UAT team, BAs, and Business.

Provided Detailed updates and improvements to project manager regarding the progress of the JIRA important User Stories and Salesforce related product deployments on IDEAL application and vice versa.

Improved Agile process and JIRA Board with Logging Defects/Bugs with Detailed Descriptions and worked with Scrum master to prioritize Defects and implement new changes for Services of the application.

Created a Tactical KT plan sessions for the New Joiners, trained cross continental new team members ( US and Pune) for the project for Automation, Functional testing, API’s and Salesforce workflows, products, and product categories.

Ensured new change is handled by automation and is also all code is maintained and critical bugs immediately reported from both functional and automation testing.

Freelancing projects: (June 2019 – April 2022)

Completed Technical Writing Certification

Personal Goal Pursuit

Family Care and Covid Emergencies.

Deutsche Bank. (March 2015 – May 2019)

SDET

Managed Communication with Business stakeholders to develop strategy and to gain approvals for test strategy and test plan documents.

Performed UAT Testing for reports and used ALM for test management tool.

Introduced and implemented cucumber with Selenium automation framework.

Used JIRA for user stories and requirements tool.

Created executable file for the newly introduced framework and trained other team members in Pune and London.

Worked on a project to collect data from various source systems, which required writing various topologies like ingestion, Realtime and query to handle the data for different concepts in financial domain like parties, accounts, agreements, and transactions.

Utilized Ingestion topologies to collect the different formats of the data, converting into xml and storing into Mark Logic database.

Utilized Realtime topologies for taking the xml documents generated from ingestion from various source systems and generating one unified xml document called operational document.

Utilized Query topologies for querying the Mark Logic documents based on consumer filter criteria.

Worked on Testing API services using Rest Assured, Postman and different programming languages such as Java, Python and Go programming along with Cucumber BDD testing framework.

Created Cucumber feature scenarios that describe the document transformations. Each scenario represents a specific transformation case. Performed data transformation and data validation of JSON output documents using tests written in cucumber.

Worked as a Data Analyst to Understand the document transformations that need to be mapped. Determined the input document format, the desired output format, and the specific transformations required.

Worked as a Business and Data Analyst to read and analyze data mapping documents. Worked with Business and Scrum Master to come up with data transformation test scenarios based on Business Documents for multiple integration systems both upstream and downstream systems.

Created Cucumber feature scenarios that describe the document transformations. With Each scenario to represent a specific transformation case. Performed data transformation and data validation of JSON output documents using tests written in cucumber.

Generated test reports and performed defect tracking along with creating user stories in JIRA with right acceptance criteria.

Actively participated in Sprint planning and sprint retrospectives.

Written copyright documents and runbooks for knowledge sharing and documentation.

BCBSNC (May 2014 – July 2014)

Intern

Gained knowledge And Worked on SAP Business Objects for Reporting and analysis.

Created complex SQL queries to retrieve data in the form of reports.

Performed data analysis for critical production issues to understand data flow and tables in the large database. This resulted in improved database performance by 70%.

Worked on data power X152. Performed load balancing and applying secure policies for the web services. Moved the service from dev region to preproduction environment.

Citius Tech. (October 2011 – JAN 2012)

Analyst

Understood health care ambulatory patients’ data for HMS to maintain electronic health records for the patients starting from encounter of a patient to the hospital till the payment and invoice along with insurance payments.

Continuously interacted with the team and the product owner to understand requirements.

Prepared test stories and participated in release/iteration planning.

Worked with Scrum Master to perform quality assurance at the iteration of each sprint.

Logged bugs and assigned them to developers for each test during the sprints.

TCS E-Serve (JAN 2009 – JULY 2011)

Test Associate and Business Analysis:

Performed Customer File Testing for about 50 countries across the globe for Citibank. The files were of various formats such as IDOC, PAYMUL, CP2E, XML.

Knowledge of ISO messages e.g., Pacs.008, Pain.001.

Worked for IMPS mainframe back-end system. Worked on JCL programming language to process the files.

Gained banking domain knowledge by understanding various payment rules in different countries like Russia, Germany, France, Spain, Italy, Egypt and many more.

Used ALM for test management tool.

Communicated with Citibank at different branch locations to ensure the completion of end-to-end customer file testing till it reaches flex cube.

Gained in depth knowledge for Swift messages used for the transfer of payments.

Performed Gap Analysis, User acceptance testing for banking payment methodologies like SWIFT, SEPA, FEDWIRE, CHIPS, ACH, TCH, Cross Border, Real time payments and RTGS.

Worked on Swift files like MT101, MT102 for file processing and payment execution.

Possess knowledge with Fiserv Enterprise Payments Platform, Dovetail payments, Zelle, Digital Wallets, Digital Cards.

Strong Knowledge of Swift Standards ISO-20022

Performed Verification and validation of files according to different payment rules of each country.

Ensured full integration between clients backend/ERP system and preproduction environment is completed.

Performed testing until the data from file is processed till flex cube using JCL commands and JCL programming on IMPS Mainframe system.

Ensured all incidents, bugs, requests raised via phone/email are logged and updated appropriately in HP Quality Center daily.

EDUCATION

East Carolina University, Greenville, North Carolina. Chandibai Himathmal Mansukhani College, India

Masters in software engineering (December 2015) B.S.C IT, Mumbai University (May 2006)

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