SHUBHA MAINALI

+1-817-***-**** www.linkedin.com/in/shubha-mainali

SUMMARY

Dedicated management professional committed to continuous learning. I thrive in collaborative, fast-paced environments, where my proactive approach allows me to handle challenges with composure. My strong work ethic, interpersonal skills, and management expertise drive success in dynamic settings. EDUCATION

The University of Tulsa, Tulsa, Oklahoma Dec 2023

Master of Science in Business Analytics

Tribhuvan University, College of Applied Business, Kathmandu, Nepal Sept 2021 Bachelor of Business Administration Major: Finance EXPERIENCE

Business Analyst Intern, OKLAHOMA MUNICIPAL ASSURANCE GROUP May 2023 – July 2023

• Conducted in-depth analysis of OMAG's claim dataset using Power BI, yielding actionable insights for decisionmakers.

• Developed and maintained interactive Power BI dashboards, enabling real-time access to critical claims data.

• Presented complex data findings and strategic recommendations to supervisor with clarity and professionalism.

• Demonstrated strong analytical and problem-solving skills while ensuring data integrity and accuracy. Trainee Assistant, NEPAL BANGLADESH BANK LIMITED, Birgunj, Nepal Dec 2021 – June 2022

Provided comprehensive banking assistance to customers, ensuring a high level of service.

Processed and maintained accurate records of all customer accounts, adhering to KYC (Know Your Customer) regulations.

Assisted in the efficient handling of cash, including ordering, receiving, verifying, and distributing funds.

Addressed customer inquiries and directed them to the appropriate service areas for further assistance.

Identified transaction discrepancies and resolved issues to ensure accurate debits and credits.

Collaborated with the Operation Manager to perform various duties and tasks as assigned. Intern, NEPAL INVESTMENT BANK LIMITED Birgunj, Nepal Nov 2020 – Jan 2021

• Recorded day-to-day Good for payments. (GFPs)

• Uploaded newly opened accounts in the organization's system to maintain their records.

• Studied different types of loans and loan files of customers. PARTICIPATION AND TRAINING

• Training on “Operation and Anti Money Laundering Risk Management” from Axiom Nepal May 2022

• Training on “Cash Management and Teller Operation” April 2022 o from Banking Finance and Insurance Institute of Nepal Limited

• Participated in Intercollege Business Ethics Seminar Feb 2020 o organized by College of Applied Business and presented in the topic “Deontology”

• Participated in Hult Prize organized by Tribhuwan University Dec 2018 SKILLS

• Python, R Programming, SQL, Tableau, Power BI, MS- excel, MS- Powerpoint

• Interpersonal and communication skills

• Team player and quick learner

• Organizational skills, Decision making, Problem solving and innovation