Customer Service Representative

Professional Summary

Skills

Experience

Angela M Roberson

463-***-**** ***************@*****.*** Indianapolis, IN 46219 Self motivated and detailed oriented and promptly delivers products or packages to customers. Friendly individual communicates effectively with customers and secures merchandise in delivery vehicle to prevent damage.

• Time Management • Adaptability • Multitasking

• Reliability • Attention to Detail • Responsible and Dependable

• Self Motivation • Strong Organizational Skills

School Custodian May 2020 - November 2023

MSD Decatur Township, Indianapolis, IN

• Managed daily cleaning needs of entire facility.

• Used chemical substances for insect control.

• Picked up and removed trash and recycling from trash rooms and offices. Customer Service Representative February 2015 - April 2020 Pep Boys, Indianapolis, IN

Helping customer's with their automobile needs

• Maintained high level of knowledge regarding current promotions, discounts, or special offers available.

• Provided accurate information about products and services to customers.

• Processed orders, prepared correspondences, and completed required documentation.

• Monitored inventory levels, ordering parts to maintain appropriate stock.

• Informed customers of promotions and special offers to increase sales.

• Solicited sales of new or additional services or products.

• Handled customer inquiries, payments and service requests. Gas Station Clerk September 2010 - February 2015

Thornton, Indianapolis, IN

• Processed cash, credit card, and debit card transactions efficiently.

• Kept outdoor area of gas station clean and litter-free.

• Stocked shelves and coolers with merchandise regularly.

• Counted and secured cash to maintain accurate register totals.

• Recorded daily transactions in system using correct procedures and focusing on accuracy.

• Turned on fuel pumps after processing customer payments for gas.

• Wiped down counters and swept floors to maintain clean, organized store. Education

Receiving Clerk September 1994 - June 2005

CVS distribution wearhouse, Indianapolis, IN

Associate - Med Tech, Indianapolis, IN October 2007 Medical billing and Coding

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