Business Development Leader

Robert W. Christensen

***** ******* *** ****, ** 89511 775-***-**** **************.******@*****.***

www.linkedin.com/in/bobwchristensen

Sales & Business Development Leader

Strategic sales and business development leader in start-up, go-to-market, integration, & turnaround environments. Results focused revenue growth through strategic partnering, prospecting, channel creation, and customer engagement. Organizational leader and team developer through recruiting, coaching, and mentoring.

Professional Experience

Juniper Services

Director of business Development September 2023 to Present

Providing the leadership and management necessary to ensure the company is properly positioned and has the systems in place to take advantage of practice acquisition opportunities that is essential to meet growth targets.

Develop and lead Junipers go-to-market strategies, including the creation of unique partnership offerings, 3rd party referral networks, and strategic alliances.

Create and deploy a standard platform, “The Juniper Way”, to efficiently integrate acquired practices and enable efficiencies, grow revenues, and optimize customer experiences.

Prescryptive Health Inc.

General Manager Market Networks January 2022 to May 2023

Led the business development effort in getting-to-market with a disruptive prescription drug marketplace platform, myPrscryptive.com. Recruited and develop field facing business development team delivering explosive month over month growth in multi-sided network activation and engagement. Business unit is leading company’s consumer trial efforts across multiple constituents.

Cold started the initial consumer offering by enlisting over 200 independent pharmacies delivering 8,000 prescriptions per month & growing 25% MoM

Recruited prescribers and users (patients) to trial and utilize initial consumer offerings.

Nevada Nanotech Systems Inc

Sr. Director Business Development January 2019 – January 2022

Led the Go-to-Market initiatives for the company’s initial commercial offerings. Developed new product strategies to target emerging markets and recruited initial strategic “Lighthouse” accounts. Enhanced marketing efforts to broaden reach and generate opportunities. Recruited, signed, and on-boarded first strategic channel partner. Developed Global Sales Operations capabilities to manage end-to-end customer lifecycle management. Directly managed strategic accounts.

Prospected, negotiated, closed, and grew foundational OEM partner delivering largest multi-year commercial agreement in excess of $10M in revenue.

Recruited, negotiated, and closed joint development agreements with market leaders delivering two new vertical markets and securing multi-year revenue streams in excess of $30M in revenue and investment.

EP Minerals LLC Oct 2016 to July 2018

Senior Director Sales Operations

Develop and lead EP’s new Sales Operations team to efficiently grow revenues and enable field sales efforts. Recruit, build, and align department that includes Customer Service, Marketing, Inside Sales, Product Management, and Channel Management functions. Drive new market opportunities and provide sales execution plans for global sales teams through the implementation of new products, programs, platforms, and strategies including commercial integration of acquisitions. Develop, implement, and recruit strategic channel partner networks to drive incremental revenue in new markets and geographies as well as support comprehensive customer life cycle management.

Generated $2M in incremental revenue within first year of implementing Strategic Channel Partner Program

Delivered $800K in new revenue through redesigning and expanding Inside Sales capabilities

$1.2M in revenue through last mile excellence of new but challenging product

Implemented eCommerce solution enabling revenue for retail products

Cirrus Systems/Onstream, Inc. 2013 to 2015

Vice President of Business Development

Define, develop, and led the business development strategy and activities that drive the company’s overall customer creation and revenue growth strategy. Focusing on near term customer acquisition and partner development while cultivating longer term vertical market opportunities. Proactively manage multiple business initiatives in a start-up environment to build the essential business infrastructure for sales, marketing, and customer service operations to enable rapid growth and scalability.

Delivered $2M+ in revenue from initial “Lighthouse Account” progressing into a multi-year, multi-site, corporate services agreement.

Recruited and developed strategic partnerships with strategic OEM’s and Resellers.

Proactively leveraged industry trends and customer feedback to drive new product enhancements, development, and positioning.

Microsoft Corporation 1997 to 2013

Senior Director, Online Services (Cloud Computing) Operations 2008 to 2013

Developed and led the America’s Operations team in developing, deploying, and scaling Microsoft’s initial online services offerings. Globally led effort in developing and managing sales operations for new Cloud Channel Partners.

Scaled new Online Channels to over $ 1 Billion in annual revenue with over 100 strategic channel partners and 50 million subscribers within 3 years of launch. Received Microsoft Gold Star Award.

Successfully brought to market multiple service offerings; Office 365, Azure, Windows Intune, and CRM.

Designated as global initiative leader to increase revenue via enhanced customer lifecycle management capabilities by creating deployment, utilization, and renewal management programs.

Director, Operations Delivery (Shared Services) 2006 to 2008

Directed the Americas Operations Center shared services team driving continuous improvement and identification of opportunities to globalize, simplify or re-engineer processes to increase efficiency & effectiveness. Functional teams included; Project Management Office, Business Intelligence, Customer/Partner Experience, & Systems Support/Design.

Drove prompt customer/partner satisfaction recovery effort that delivered immediate and tangible results.

Redesigned the PMO value-add to emphasize Six Sigma and major trial-to-cash processes opportunities.

Senior Group Manager, Microsoft Operations Licensing Corporation 2004 to 2006

Championed organizational development and management of a new wholly owned Microsoft subsidiary that combined the acquired Great Plains Business Solutions group with the Microsoft Partner/Developer Programs. New entity was accountable for a combined $400M in annual revenue and $20M in annual operating costs and comprised of over 50 employees in two North American locations.

Led a major organizational redesign to improve efficiencies and fully integrate with Microsoft Corporate.

Outsourced non-core activities resulting in reduced costs, increased revenue, & improved customer satisfaction.

Operations Manager, Small and Mid-Size Business & Partners 2001 to 2004

Managed the front-end customer operations for the $ 2.4 billion North American Small & Mid-market Commercial segment. Responsible for accurate, timely, and efficient revenue recognition while delivering optimal Customer/Partner/Field service and support.

Program Manager, New Programs and Initiatives 1997 to 2001

Education

Arizona State University

Bachelor of Science, Marketing Major, Engineering Minor

Performance Awards

Microsoft Operations People Leadership Award

Microsoft Gold Star – Exceptional Performance (Twice)

Microsoft Mentor Award

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