QUINTIN RICE

Address: *** ***** *** **** ******, Utah 84074

Phone Number: 435-***-****

E-Mail ad400t@r.postjobfree.com

SYSTEM ADMINISTRATOR, IT CYBERSECURITY SPECIALIST

(CUSTSPT/INFOSEC)

DEPARTMENT OF DEFENSE – DEFENSE INFORMATION SYSTEMS AGENCY Pay Scale and Grade: GG 9-12

Citizenship: US Citizen

Honorable Discharge

Qualifications:

Innovative, solutions-driven, and analytical professional with progressive experience in the field of information technology and technical service operations, encompassing system administration, network security, and customer support. Highly efficient at resolving configuration issues, determining potential risk, and developing cutting-edge solutions to address ever-changing business needs and align operations with emerging technologies. Armed with knowledge of system analysis, information security, and technical support. Equipped with solid interpersonal and communication skills in building positive relationships and working collaboratively with the management, staff, and other professionals of all levels. Currently holding a Department of Defense (DoD) Top Security Clearance. Competency:

Attention to Detail

Displayed analytical skills in assessing program disclosure issues and providing live mission operations capability (LMOC) support.

Liaison for Department of Defense Secure Network

Managed Checkpoint and Cisco firewalls by receiving request to open ports, changing requests, determining risk, and implementing the rule on the firewall.

Customer Service

Built new users accounts, while presenting proper tools used for the functions of the job and disabled an account that no longer working in eBay.

Information Assurance processing employees in and out of System

Provided permissions to users regarding the tasks for completion and ensured they possess no other rights than what they need to perform.

Oral Communication

Conducted well-rounded training to numerous new administrators.

Functioned as customer support specialist responsible for answering calls, addressing client issues, and handling the process of customer request for completion. Problem Solving

Exhibited skills in troubleshooting and fixing common errors throughout the implementation of firewall changes.

Identified and resolved problems on all equipment under the direction of network operation center, which included recognizing the needs of new cable, executing minor configuration changes to the equipment, and coordinating with specialist for any large configuration changes. Cyber Security

Perform daily task according to the RMF process, gather artifacts and document the findings in the PO&AM and the Security Plan. Tasked with continuing monitoring. Department of Defense

Sumaria Utah Aire national Guard 765 2200 West Salt Lake City, Utah 84116 Hill Air Force Base 7981 Georgia St, Hill AFB, UT 84056 Systems Administrator October 2023 to Present

Hours per week 40 + Provides support to site

Configuration Manager.

• Ensures information systems are documented, operated, maintained, and configured in accordance with ANG policies and procedures.

• Follows configuration management plan.

• Authorizes installation of software, hardware, and firmware use before implementation.

• Create standalone systems drives for the range camera systems.

• Run ACAS and SCAP scans and performing the task to resolve security issues. Department of Defense

Tooele Army Depot 1728 South Main Street, Tooele, Utah 84074 Cyber Security Analyst November 2022 to August 2023 Hours Per Week 40 +

• Responsibilities Program planning, coordination and/or execution functions related to the security of systems, networks and/or telecommunications.

• Review and ensure that submitted risk analysis, accreditation, and certification packages are in accordance with DoD/Army/7th Signal requirements and time frames.

• Develop organizational policy and procedures for implementation of guidance from higher level authority and provides advantages and disadvantages of different approaches.

• Promote awareness of security issues among management and ensuring sound security principles are reflected in organizations' visions and goals.

• Lead or participate in on-site surveys and/or reviews program information to determine status of the function and adequacy and quality of services.

• Serve as the Communication Security (COMSEC) Custodian

• Advise the Director of Information Management on matters that are unusual situations that do not have clear precedents pertaining to Crypto security and physical security of COMSEC materials.

• Provide advice and assistance to customers; troubleshoot complex problems; and provide support in a manner that minimizes interruptions in customers' ability to carry out critical business activities.

• Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.

• Oral Communication - Expresses information to individuals or groups effectively, considering the audience and nature of the information.

• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

• Responding to and ensuring resolution of any help center call and giving needed guidance or training to customers to prevent recurrences of IT issues. HX5

Hill Air Force Base, Clearfield, UT 84074

Cyber Security Analyst January 2021 to November 2022 Hours per week 40 +

Rendered direct acquisition program cybersecurity assistance for all facets of the program security according to all the applicable government commands pertaining to special access programs, sensitive compartmented information, and collateral security requirements.

Contributed to creating comprehensive documentations, including system security management plans, program protection plans, security risk analyses, security vulnerability countermeasures analyses, security concepts of operations, and other system security engineering-related documents.

Conducted in-depth analysis on program disclosure issues, while providing LMOC support

Working with the Information System Security Manager (ISSM) and the Information System Operator

(ISSO) gather and document all artifacts required to archive the Authorization to Operate (ATO). Continuous to monitor and update all documents to maintain Authorizing Official to continue to as a Project of record. INFINITE TECHNOLOGIES

1669 East 1400 South, Suite 100, Clearfield, UT 84015 System Administrator October 2017 to January 2021

Hours per week 40 +

Oversaw the operation of all 448 SCMW on site servers by maintaining online accessibility.

Held responsibility in streamlining and patching Department of Defense (DoD) servers and enhancing equipment and hardware.

Took part in transitioning all services to a cloud host within the Air Force

Engaged in evaluating reports to verify functionality and accessibility of the servers; obtaining correct patches to update; and optimizing the servers to achieve each security technical implementation guidelines and compliance with DoD requirements.

Demonstrated multitasking skills in fulfilling the following roles:

Information assurance officer for the 448th ABW responsible for preparing and verifying the accuracy of request and all the information of the system; ensuring all correct signatures and requirements for the system were met; and signing and submitting document to appropriate department for approval; and

Customer support specialist accountable for receiving calls, responding to client issues, and processing customer request to completion.

Earned numerous recognitions for demonstrating outstanding work performance, including commanders pin, as well as notifications from customers regarding their satisfaction.

Successfully retained online operation of servers for more than 98% of the time Other Experience:

UNITED STATES ARMY

Germany

Pershing II Crewmember U.S. Army February 1989 to October 1990 PFC Salary 38000.00

Education:

Master of Computer Science: Jul 2010

University of Phoenix • Phoenix, AZ 85040

GPA: 3.0/4.0

Bachelor of Science in Computer Science: Aug 2008

ITT Technical Institute • Tooele, UT 84074

GP/A: 2.84.0

Associate of Science in Computer Science: Jul 2006 ITT Technical Institute • Salt Lake City, UT 84114 GPA: 2.6/4.0

High School Diploma: March 1984

Snake River High School Blackfoot, Idaho 83221

GPA: 3.5/4.0

Certifications:

CompTIA A+ Certified

CompTIA Network + Certified

CompTIA Security + Certified

Awards

Army Service Ribbon

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