Shardasia Lowe

Cell: (***) ***- **** Email: ad3zvy@r.postjobfree.com

Bronx, NY

WORK EXPERIENCE

Hershey’s Chocolate World Baker / Cashier Manhattan, NY Nov 2022 - Present

Ensure the quality of the café products served to meet the standards of The Hershey Company.

Provide an exceptional customer experience, by always communicating in a manner that is friendly, fun, and welcoming for customers and helping them explore the possibilities offered in the café

Clean café equipment and departments as assigned, thoroughly and promptly, following sanitation guidelines and Department of Health regulations

Escalate any issues/complaints to the café or store manager in a promptly manner to communicate clearly and effectively to the minimize negative impact on customer experience Jain Cardiovascular Intern Medical Assistant Manhattan, NY May 2023 - Oct 2023

Greated patients upon checkin and checkout

Interviewed patients to obtain medical information and measure their vital signs, weight, and height.

Explained treatment procedures and physicians' instructions to patients.

Prepared treatment rooms for patient examinations, keeping the rooms neat and clean with sterilized instruments and disposed of contaminated supplies.

CVS Pharmacy Store Associate/ Cashier/ Pharmacy Manhattan, NY Aug 2022 - Dec 2022

Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues

Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools

Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development

Montefiore Medical Group, Comprehensive Family Care Center Bronx, NY May 2022 - June 2022 Intern Medical Assistant

Provided administrative support to nurses, patient service representatives, and administrative nurse managers in the Adult Medicine, Pediatrics, OB-GYN, and Administration departments

. Conducted phone calls to schedule and/or confirm appointments, confirm or request patients documentations, and answer any questions that I am able to.

Served as a resource and liaison between patients and clerical/nursing staff

Made copies and printed various documents requested

Fulfilled various types of projects around the facility PROFESSIONAL DEVELOPMENT

Phipps Neighborhoods Career Network: Healthcare Bronx, NY Mar 2022 – May 2022

Intensive 10-week professional development program focused on healthcare, in partnership with Montefiore Medical Center and Hostos Community College.

EDUCATION

Fordham Leadership Academy High School, GPA: 3.7

- Diploma

SKILLS

BLS Certification. Communication, Teamwork, Time management, Excel Spreadsheet, Administration, Microsoft Word, Detail oriented Mobile Devices, POS System, Google Docs