Lorraine W. Del Rosario

anne_**delrosario@yahoo. Com 672Hillcrest Road, Gibsons Bc VON 1V9

604-***-****

EXPERIENCE:

Eye Deal Optical - Optical Technician

October 2022-present

-Enhanced patient satisfaction by providing efficient and accurate optical services

-improved workflow efficiency by maintaining and calibrating optical equipment regularly

-Reduced wait times by effectively scheduling appointments and managing patient flow within the office

-Maintained a clean work environment

-contacted patients when eyeglasses or contact lenses arrived in store

-Filed claims with medical insurance company.

Gibsons Garden Hotel -Housekeeping Supervisor/Laundry Attendant

July 2014 - October 2022 - Housekeeper trainer

-Communicated with customers

-Developed and maintained positive customer relations and coordinated with team to ensure requests and questions were handled appropriately

-Collected soiled linens and used pre-treaters on stains

-Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.

-Ensured shelves were fully stocked and dishes were cleaned.

Tim Hortons &Wendy's -FCA/Baker 2012 - 2014

-Enhanced customer satisfaction by providing efficient and friendly service at the food counter

-Maintained a clean and organized workspace, ensuring a - Greeted customers with smile and provided helpful suggestions

-Baked, cook and prepared all baked goods and breakfast menu

to seek and maintain full-time position that offer professional challenges,utilizing

interpersonal skills, excellent time

management

EDUCATION

Fatima CollegePhilippines - Some College/ BSHRM

1996 - 1997

SkILLS

I am a hard worker and Iam able to work

under pressure. I a m a

team player and will step up and become a leader when needed.

I am always ready to work and always focused on what

needs to be done. I always have a

positive attitude and a good at communicating with fellow co workers.

LANGUAGES

Filipino (Tagalog) English

REFERENCES

Nasrin Danroth

RBC Advisor/ Gibsons Branch 604-***-****

Cheryl Manuel

Vancouver Coastal Health/

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