R O B E R T E . D I A Z

**** ************* ****. **** **** S • Miami, Florida 33172 • 786-***-**** OBJECTIVE

Dedicated and hardworking individual seeking to obtain a position within a company where I can utilize my skills and be an asset to the organization. EXPERIENCE

March, 2019 – Present Miami, FL

SOUTH FLORIDA SECURITY GROUP

Training Manager/Operation Manager/Accounts Manager Responsibilities include:

Train new hires on company policies, procedures and basic security officer tactics.

Create new and revise existing curriculum on Talent LMS system.

Hands on training on Destiny Mobile (report writing and scene documenting procedures).

Maintain and update training logs and weekly reports.

Create post orders for new accounts as well as creating a training program for the new accounts.

Manage and create schedules.

Set up of all logistical functions for startup of new accounts.

Organize and prepare uniforms and equipment for new hires and issue proper standard gear for the appropriate locations according to the post orders.

Meet and coordinate with accounts property managers on how to improve service.

Represent S.F.S.G. at board meeting of my assigned accounts.

Hire/fire personnel as required.

Attend internal upper management meeting and provide presentations on officer performance, update post orders a SOP’s and profit efficiency of assigned accounts.

Monitor all forms of communications (Radios, emails, texts and group chats) and respond to any on site emergencies that may occur.

Attend all State of Florida Department of Agriculture open meetings and/or seminars to maintain and update any and all changes that may occur in the Florida Statutes or Department of Agriculture rules.

Attend monthly community meeting with local law enforcement to maintain open lines of communication and continue to build and strengthen a good rapport.

Set up and inspect all equipment (Speed monitoring pods, Cameras, Vehicles, Segways and amphibious vehicles to make sure that they are up to date and functioning properly. Insure that the officers maintain the vehicle and equipment logs.

Manage and oversee the basic every day operations of the company. February, 2018 – March, 2020 Miami, FL

MIAMI-DADE COUNTY PARKS AND RECREATION (TRAIL GLADES GUN RANGE)

Range Officer

Responsibilities include:

Strict enforcement of range rules and regulations.

Assist customers with firearm and ammunition malfunctions.

Teach firearm safety course.

October, 2018 – January, 2019 Miami, FL

KILLIAN GREENS GOLF COURSE

Ranger/Starter

Responsibilities included:

Ensure enforcement of rules of the golf course were followed and rate of play was maintained;

Assisted customers in all aspects of equipment issues.

As starter, controlled the first hole tee box, verified reservations and green fees.

January, 2018 – September, 2018 Miami, FL

STRICT FORCE SECURITY/NICKLOUS CHILDREN’S HOSPITAL Security Officer (Armed)

Responsibilities included:

Patrol entire property to insure that patients, medical staff and visitors are in a safe environment.

Maintain order and insure that the visitors comply with the rules and regulation of the medical facility.

Assist (when need) the medical staff with rude and aggressive patients.

Respond and report any and all emergencies that may occur while on duty.

June, 2015 – December, 2017 Naples, FL

THE SUB DEPOT

Owner/Manager

Responsibilities included:

Manage, conduct inventory and restock merchandise;

Place orders, both in person and via phone orders;

Oversee cleanliness to ensure standards of hygiene are maintained and restaurant complies with health and safety regulations;

Recruit and train new and existing staff;

Administer payroll.

1998 – 2016 Miami, FL

CERTIFICATIONS & LICENSES

N.R.A. Certified Firearms Instructor #258648518

State of Florida Surety Agent Certification License # A067764

State of Florida Concealed weapons permit # W2621443

State of Florida Security Officer Class D # D1813128

State of Florida State Wide Firearms License # G1802911 PROFESSIONAL BAIL BONDS, INC.

Owner/President

Responsibilities included:

Approving and underwriting of qualified Cosigners for legal bond agreements, directing of legal contracts and payments arrangements with Cosigners;

Taking payments from customers and issuing proper receipt documents;

Maintaining customer files and fact-checking for errors;

Signing/bonding release papers for Inmate out-processing, transportation of released Inmates from County Jail to Company Office;

Initiating phone calls to customers for collections and overdue payments;

Investigate and locate defendants that fail to appear in court. Skip trace through the use of multiple databases. Interview family members and friends of defendant as to the whereabouts of the defendant;

Preform the arrest, maintain custody and transport to the appropriate correctional facilities throughout the State of Florida and the U.S.;

Submit an arrest affidavit and other documents to execute the surrender of the defendant;

Maintain all documents pertaining to the defendant and the case as required by state law.

1986–1993 Miami, FL

A&J SECURITY, INC., 50 STATES SECURITY, INC.

AND FEDERAL PROTECTION SERVICE, INC.

Site Supervisor/INS DOS

Responsibilities included:

Routine security checks of property;

Officer inspections;

Weekly meetings with Supervisors;

Preparation of Shift Schedules;

Overall supervision of the premises.

EDUCATION

1993 Miami Dade College Bail Bond Certification

1993 Contract law course in University of Florida

1981 Miami Senior High

ASP Tactical Baton Certification

CPR and First Aide Certificate #82E8674

TRAINING

Over 400 hours of firearms training in an urban environment, active shooter situation, tactical positioning technics and threat assessment with the use of handguns, shotguns and assault style rifles.

180 hours of C.Q.B., hand to hand combat and defensive tactics with firearm retention and handcuffing training (Miami Dade Collage North Campus)

8 hours ASP certification course with the 18” retractable baton, 24” non- retractable baton and the 48” wood riot baton

40 hours Critical Thinking, active shooter scenarios and when to use deadly force training.

120 hours of basic, criminal and forensic investigations. ( Multiple courses taken at Miami Dade College Criminal Justice North Campus)

20 hours of computer training in database searching, Microsoft Word and other data processing software and internet search engines.

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