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Customer Service Representative

Location:
Chicago, IL
Posted:
February 28, 2024

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Resume:

Lisa Scott 815-***-****

ad3zdr@r.postjobfree.com

https://www.linkedin.com/in/lis

a-scott-3b7436101/

EXPERIENCE

United Airlines — Store Keeper

May 2013 - September 2020

● Improved operations by allocating store items between departments

● Managed over 100+ deliveries each day, picking parts and securing items for safe shipments

● Managed inventory audits, financial reconciliations and sales

● Increased storage capacity with effective organizational management, combining products and rearranging spaces

● Kept inventory accurate with regular cycle counts, identifying and resolving issues with minimal assistance

● Data Entry

● Client Service

Toys R Us - Shift Manager

September 2003 -May 2011

● Create Store Plans

● Ensure team is working together

● Guide deliveries

● Maintained accounts receivable and payable

● Took care of payroll

● Promote atmosphere of pride in our store

● Monitoring safety and security

Eagle Pointe School — Media Clerk

August 2002 - June 2009

● Maintained Media Center books, magazines and computer inventory

● Led AP reading and computer classes

● Managed circulation desk, answering questions and helping students

● Data Entry

● Union Representative for non- salaried employees PUBLICATION

Scott, Lisa. See No Evil. New Traditions Publishing, 2019. EDUCATION

University of Maryland, College Park, MD

Studies in Psychology

SKILLS

Project Management

Zendesk

Management

Customer Service

Data Entry

Netsuite

Document Editing

Inventory Control

Technical Documentation

Inventory Cycle Counts

Inventory Oversight

Advertising Support

IT Troubleshooting

Social Media Advertising

Social Media Promotions

Microsoft 365

Microsoft Excel

Power Point

Google Sheets

Google Docs

Microsoft Office

SalesForce

LANGUAGES

English



Contact this candidate