Indrayani Yadav

Boston, MA ad3z1j@r.postjobfree.com 1-617-***-**** https://www.linkedin.com/in/indrayaniyadav EDUCATION

Relevant coursework: Data Analytics, Business Analytics, Data Visualization, Data Mining and machine Learning, Database Management, PROFESSIONAL EXPERIENCE

Northeastern University, Boston, USA

Master of Science-General Management (Major in Analytics) Sept 2022-Dec 2023

GPA: 3.5

Shivaji University, Karad, India

Bachelor of Engineering - Electronics and Telecommunications Engineering Jun 2008-Jun 2012

GPA: 3

Capita Software PLC - Pune, Maharashtra, India

Senior Engineer

Aug 2021- Aug 2022

Implemented, and maintained Citrix infrastructure to support company operations, resulting in improved performance and reduced downtime to 9%. Guided and maintained Citrix Virtual Apps and Desktops (formerly XenApp) infrastructure, ensuring high availability (HA) of servers. Collaborated with the DevOps team to enhance automation and deployment processes, contributing to improved efficiency. FIS Software Solutions Pvt Ltd - Pune, Maharashtra, India System Administrator II

Oct 2018- Jul 2021

Executed expertise in monitoring and resolving critical incidents, problems, and changes related to upgrades of Citrix, and NetScaler with a success rate of up to 90%.

Led Disaster Recovery tests for critical clients in the VMware environment, achieving a recovery time goal of less than 5 hours. Designed and implemented PowerShell scripts to automate routine system tasks, resulting in a 10% reduction in manual workload and to increase in system efficiency.

Collaborated with cross-functional teams to integrate PowerShell scripts into continuous deployment of applications, accelerating and reducing errors. FIS Software Solutions Pvt Ltd - Pune, Maharashtra, India Technical Team Lead

Mar 2016-Oct 2018

Supervised a team of 10+ employees, achieving 10% higher productivity and a 15% decrease in errors, while also creating 50+ detailed work instructions on SharePoint, cutting training time and errors by 30%. Conducted performance evaluations, set SMART goals with direct reports, leading to a 10% overall team performance increase, and generated monthly and quarterly reports for senior management.

Demonstrated cross-functional team leadership, improving operational performance, achieving a 92% satisfaction rating, and increasing employee retention by 5%.

PROJECTS

SKILLS

Functional : Empathy, communication, Critical Thinking, Adaptability, Emotional Intelligence, Customer Service experience, Cross-functional Collaboration, Cross-Functional Leadership, Product and Service Improvements, customer success Technical : CITRIX, Flourish, ITIL, SQL, Python, Excel, Vmware, power BI SunGard Solutions Pvt Ltd - Pune, Maharashtra, India Associate System Engineer

Aug 2013-Mar 2016

Coordinated via WebEx/team meetings to address critical timeline issues, yielding a 50% team performance boost and a 30% reduction in downtime (SLA). Implemented monthly Windows patching on servers, maintaining a 95% compliance rate and reducing vulnerabilities by 20%, resulting in improved system stability and reduced risk of downtime.

Optimized troubleshooting processes for technical components, leading to a 25% increase in daily support efficiency and a 20% reduction in issue escalation. Comparative Analysis of Ivy League Schools-A Data Visualization Study using Flourish Feb 2023-Mar 2023 Leveraged expertise and knowledge in data visualization tools including Flourish, Data Wrapper, RShiny, and RPlotly, to create interactive visualizations showcasing Ivy League school data.

Assisted stakeholders in making informed comparisons across key parameters such as tuition fees, demographics, loans, and grants, to guide them in identifying the most suitable school based on their specific needs. Improved decision-making and selection processes for stakeholders by providing a user-friendly platform for comparing Ivy League schools based on their specific needs.

Analyzing Spotify and YouTube Songs Using Python, and MySQL Sept 2023-Oct 2023 Investigated a comprehensive Spotify and YT songs dataset to gain insight into market dynamics. Decoded what makes a song resonate with listeners, spotting trends in musical tastes, unveiling the secrets behind audience preferences. Constructed trend analysis based on high-demand song types or higher attributes like Liveness, acoustics, views, and likes year E-commerce Transaction Analysis: Data Cleansing, Cohort Insights, and SQL Mastery Sept 2023- Oct 2023 Delved into the realm of e-commerce transactions, where meticulous data refinement, cohort analysis, and SQL proficiency converge to unlock valuable insights. Scrutinized the e-commerce data landscape with a keen eye for data quality and cleanliness. Leveraged analysis techniques to understand user behavior and online purchase dynamics and harnessed the power of SQL to streamline data extraction, preparation, and analysis.

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