Lisa Avery

Managing Director - Divine Perfectionist Cleaning

Westland, MI 48185

ad3yzf@r.postjobfree.com

+1-248-***-****

To secure a Customer Service Management opportunity. Work Experience

Managing Director

Divine Perfectionist Cleaning - Detroit, MI

1997 to Present

Expanded contract cleaning business 150% since 1997. Invested in green cleaning technologies. Business now delivers 30% net margins.

* 12 years of marketing experience with major companies as well as small business start-ups, consistently increasing revenue and decreasing costs.

* Managed a team of eleven full and part-time employees in job site execution. Involved in Human Resource; payroll, payroll forecasting, payroll accounting,hiring and employee reviews. Responsible for contract negotiations. Responsible for account receivable and payable.

* Negotiated and drafted contractual agreements with customers Publicist

Gina T. Collections - Detroit, MI

2004 to 2009

Incorporate organizational strategies into communications/marketing management

* Possess exceptional business acumen, leadership, and team building skills

* Write and edit executive management documents and release marketing collateral for television, radio, web, and print publication

ACCOMPLISHMENTS

Maintained schedules and appointment calendars for entire office staff Placed orders for office supplies, equipment, and services Supported management and staff and assisted with major projects Resolved accounting issues regarding invoicing

Performed daily clerical functions: phones, typing, filing, and customer service Processed accounts payable and payroll time sheets SKILLS Microsoft Word, Windows 3.1, Windows 95/98/2000/NT, Excel, ACCESS Systems Education

Bachelors of Psychology

University of Phoenix - Phoenix, AZ

Skills

• Team Management