Customer Service Store Manager
Resume:
April Joy
Franklin, IN *****
ad3yyl@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Fnol agent
USAA Sitel - Indianapolis, IN
February 2023 to Present
First Notice of Loss for auto agent. I make insurance claims for auto after an accident, theft, or natural disaster. I would take all the information about what happened including where, when, who was in the accident, and put in all the information in to the computer. I would set tows, rental, and method of inspection.
Customer Service Representative
RADIAL/ADECCO - Franklin, IN
September 2022 to January 2023
Remote/ work from home
Customer service for Marc Jacobs, Lucky Brand, Nautica and more. Eteam
Help customers with refund, canalizations and changing shipping address. Chat and emails for customer service.
Full time seasonal
Piece out
Kgp - Warsaw, IN
November 2021 to June 2022
Building wire components
Assistant Manager
Dollar Tree - Warsaw, IN
October 2019 to March 2020
I did everything that the manager did. I would go to other stores and take over until they could find a store manager. I did the scheduling and paper work. I would run register and throw freight. I accepted vendors and put truck away into the back room. cleaning and sanitizing, I would call other stores and set up replacements if someone was sick or couldn't make it in. I would help customers find anything they might need whether it be on the phone or in person. Sandwich Artist
Subway - Warsaw, IN
February 2018 to November 2018
i opened and closed the store. Cleaned, did the vegetables for the day, ran the register, trained new employees.
Assistant Store Manager
Dollar General - Pierceton, IN
March 2016 to November 2017
I did everything that the manager did. I would go to other stores and take over until they could find a store manager. I did the scheduling and paper work. I would run register and throw freight. I accepted vendors and put truck away into the back room. cleaning and sanitizing, I would call other stores and set up replacements if someone was sick or couldn't make it in. I would help customers find anything they might need whether it be on the phone or in person. Shipper
Zimmer Biomet - Warsaw, IN
December 2015 to April 2016
I was responsible to collect the item needing to be shipped. Package them securely, and label them with the correct shipping label. Put them in the correct place for the shipping Assistant Store Manager
Dollar General - Pierceton, IN
May 2013 to October 2014
I did everything that the manager did. I would go to other stores and take over until they could find a store manager. I did the scheduling and paper work. I would run register and throw freight. I accepted vendors and put truck away into the back room. cleaning and sanitizing, I would call other stores and set up replacements if someone was sick or couldn't make it in. I would help customers find anything they might need whether it be on the phone or in person. Education
some college in Criminal Justice
Harrison College - Fort Wayne, IN
June 2010 to March 2011
High school diploma
Whitko High School - South Whitley, IN
August 2006 to May 2010
Skills
• Assistant Manager Experience
• Store Management Experience
• Loss Prevention
• Freight Experience
• Merchandising
• Supervising Experience
• Cash Handling
• Computer Skills
• Cleaning Experience
• Retail Management
• Leadership
• Sales
• Microsoft Word
• Inventory Control
• Management
• Recruiting
• Planograms
• Pricing
• Retail Sales
• Payroll
• Customer service
• Sales Management
• Shift Management
• Driving
• Typing
• Windows
• POS
• Communication skills
• English
• Time management
• Phone etiquette
• Microsoft Office
• Employee Orientation
• Security
• Administrative Experience
Languages
• English - Expert
Certifications and Licenses
Driver's License
The bits and bytes of computer networking
August 2023 to Present
https://www.coursera.org/account/accomplishments/verify/MNF86AW77QBH?utm_source%3Dandroid
%26utm_medium%3Dcertificate%26utm_content%3Dcert_image%26utm_campaign%3Dsharing_cta
%26utm_product%3Dcourse
Technological support fundamental
August 2023 to Present
https://www.coursera.org/account/accomplishments/verify/G29HGG282HNB?utm_source%3Dandroid
%26utm_medium%3Dcertificate%26utm_content%3Dcert_image%26utm_campaign%3Dsharing_cta
%26utm_product%3Dcourse
Contact this candidate