SEVIL ISRAFILOVA

**** ****** ****** ********** ** NW, 20009 P: 202-***-**** E: ad3ysf@r.postjobfree.com

SUMMARY

An accomplished client engagement professional with exceptional interpersonal skills and a proven track record of leveraging relationships to exceed organizational goals. More than a decade of transferable experience in a diverse set of people-centric industries, as well as a demonstrated record of success in turning retail and transaction-based customers into long-term patrons, clients and members.

EXPERIENCE

Heist Bartender

2022 November-Present

Promoted bar via social media outlets

Served customers beverages as requested

Ultrabar, D.C. Bartender

September 2017 -2022

Mixed and served drinks to patrons as requested.

Managed bar area including inventory and high quality customer relationships

Advertised, marketed and promoted club via all social media outlets.

Barcode Bartender

January 2015 – August 2017

Prepared all drinks and accompanying garnishes per customer requests

Created a welcoming environment for visiting guest providing a memorable dining experience

Maintained all sanitation procedures and food safety guidelines.

MyBites, CEO/FOUNDER

2020-present

●Manage the budget, supervise, review purchases and run a no-bake production.

●Develop marketing strategies to target specific audiences and provide great customer experience.

●Entrepreneur, director and sole proprietor of the company.

C2 Fitness, Assistant Manager

2019 - present

●Manage, train and supervise employees, work efficiency.

●Conduct monthly meetings and provide reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.

●Create a fully engaged and high performing fitness team that aligns with company values and goals while maintaining safety for everyone in the facility.

Sport & Health, Personal Trainer

2012- 2019

●Executed safe and effective exercise programs with a wide variety of gym members.

●Maintained detailed records and handled customer concerns by listening effectively and offering solutions resulting in increased customer satisfaction.

●Contributed to a 40% increase in sales for the personal training department.

LA Fitness, Assistant Manager

2011-2012

●Developed skills in leadership, communication and problem solving.

●Have experience in developing and directing individuals as well as associate staff. ● Strong management, training and motivational skills.

Bally Total Fitness, Personal Trainer

2009-2011

●Accurately assessed the needs of the clients and designed individualized programs to maximize physical wellness in all fitness levels and skills of class participants with safety.

●Created a welcoming environment, provided service to all members and staff and performed cash register transactions with accuracy.

●Engaged in interpersonal relationships to create a large network for higher clientele production.

EDUCATION

Ulyanovsk State Technical University

Ulyanovsk, Russia, 2004-2008

Language Skills

Fluent in Russian, basic in Ukraine.

Certifications

●Personal Training certification from NESTA

●CPR certified/AED certified Volunteer

“+One” non-profit.

“ Food Rescue US” non-profit.

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