Natasha Edwards

Ready for success!

Allentown, PA 18101

ad3yrb@r.postjobfree.com

+1-484-***-****

great cleaning skills plus outstanding customer service skills i recently worked for PPL CUSTOMER SERVICE AGENT for 6 years, also was a groundskeeper and cleaner for kamps of America, and custodial duties for amazon warehouse

Authorized to work in the US for any employer

Work Experience

Independent Contractor Agent

PPL Center - Allentown, PA

July 2019 to May 2023

I was working in the billing department and was responsible for payments. Generated invoices for the payments made and recorded the same in the system. I was solving the problems faced by customers and helped to solve them. I was also doing some customer service, would give calls to customer for pending payments and registered complaints as directed.

I am experienced with account receivables and good at maintaining accounts. Customer service billing questions, collections, disputes, pay assist, outage calls, i started out as outbound pay assist then was promoted to inbound pay assist then promoted to hybrid billing. Third party contractor through Iqor.

Subway Sandwich Artist/Cashier

Subway - Erie, PA

January 2011 to January 2018

Customer service, prep and sandwich maker, cleaning,cash register Custodial Worker

Amazon Warehouse - Breinigsville, PA

April 2014 to December 2015

Cleaning cart worker, maintained warehouses cleanliness, cleaned offices and cardboard and garbage disposal

Groundskeeper

Kamps of America - Pocono Mountain Woodland Lakes, PA May 2009 to November 2010

landscaping and cleaning, cleaned and maintained cabins kept up with landscaping, grounds keeping, bathroom cleaning, and trailer maintenance. Camp Grounds Key-holder Stock Associate

American Eagle Outfitters - Allentown, PA

January 2010 to May 2010

Stocked and marketing displays, secret shopper

Education

Ged

Georgia Institute of Technology-Main Campus - Georgia January 2013 to February 2013

Skills

• Food Production (7 years)

• Disputes (5 years)

• Accounts receivable (2 years)

• Problem solving (5 years)

• General Labor (10+ years)

• Cashiering (9 years)

• Food Service (7 years)

• Billing (7 years)

• Cleaning Experience (10+ years)

• Food Preparation (7 years)

• Customer service (10+ years)

• Collections (3 years)

• Cash Handling (3 years)

• Food Safety (7 years)

• Warehouse Associate (2 years)

• Custodial Experience (2 years)

• Maintenance (2 years)

• Groundskeeping (1 year)

• Negotiation (2 years)

• Landscape Maintenance (1 year)

• Mowing (5 years)

• Lawn Care (2 years)

• Commercial Cleaning (2 years)

Languages

• English - Fluent

Contact this candidate