NERLANDE VERNELUS

**** ** *** ** ******* Beach, FL 33435 · 561-***-****

ad3ypg@r.postjobfree.com

Over 15 years of experience providing excellent customer service to all in need. Committed to challenging myself in my new career opportunity where I can continue to provide unforgettable and first-class service.

SKILLS

Advance in the use Microsoft, Office Software

Bilingual: English and Haitian Creole

Security Awareness Training, The Impact of Trauma Young Children, 40 WPM

Medical assistant

EXPERIENCE

October 2019- Current- Limitless T&T

Interpreter

As an interpreter, I meet cross-cultural communication needs between individuals and organizations. I use my expertise to interpret in many scenarios such as for recorded statements, medical appointments, case management assessments, and mediations.

June 2015-October 2019- Early Learning Coalition

Family Service Assistance

I Worked with the School Readiness, Voluntary Pre-Kindergarten and Children’s Services Council Programs to help provide resources and referrals to parents in need of child care.

Navigate with different Statewide software systems such as Enhance Field System (EFS) and Office of Early Learning Family Portal.

Provide Technical assistance to families with their application at the kiosk.

Assist customers with scheduling appointments and Data Entry for the Family Services Department.

July 2007 – June 2015- Family Central Inc

File Clerk/Administrative Assistant

File records away in alphabetical or numerical order and code files for proper placement

Heavy data entry and customer service, while managing all databases and records.

Process and scan files to be entered into computer in digital database.

EDUCATION

September 2003- LINCOLN INSTITUTE OF TECHNOLOGY

Associate of Arts: Business Administration

Associates Degree (Administration Tech)