Brett Perkins Sr.

314-***-**** ad3ypc@r.postjobfree.com

PROFESSIONAL SUMMARY

A self-motivated professional with extensive experience in security, sales, recruiting, management, training, coaching, mentoring and analytics coupled with a demonstrated track record of exceptional customer service. Known for prioritizing tasks, meeting deadlines, problem solving and maintaining precise documentation in a results-oriented environment.

PROFESSIONAL EXPERIENCE

Value City Furniture Saint Louis, MO

Home Furnishing Consultant January 2021 – December 2023

Greet and engage with customers to identify their home furnishing needs.

Dedicated furniture sales professional with a strong emphasis on exceptional customer service.

Provided a high energy, haggle-free sales approach.

Knowledgeable about features, specifications, inventory, and the payment process.

Collaborated with team members with a focus on driving revenue.

Provided exceptional service to enhance the customers shopping experience.

Followed-up with customers throughout the sales and delivery process.

Built long-lasting customer relationships and drove sales through clientele.

Great at listening to customers' needs and helping present solutions that worked with their budget.

Penske Logistics Kinloch, MO

Customer Service Representative March 2018 – December 2020

●Customer service within a grocery warehouse environment. Liaison between internal and external customers.

●Various office and administrative duties, which may include accounts receivable, collections, billing, BOL reconciliation, maintaining merchandise database, and miscellaneous reporting (overages, shortages and damages).

●High volume of data entry, paperwork organization and inventory control.

●Liaison between the receiving department, other departments, vendors, buyers, drivers and warehouse associates.

●Responsible for daily/weekly tracking of merchandise, singularly and or in bulk.

L'Ecole Culinaire Saint Louis, MO

Enrollment Coordinator July 2016 – March 2018

●Sales, recruiting, marketing, customer care, promotions.

●Provide information to prospects, applicants, and students via telephone, email, website, walk-in visits, or scheduled appointments. Conduct informational sessions with prospective students, families, and group tours.

●Advise and assist prospective students in explanation of academic programs and admissions requirements.

●Serve as the initial informational resource to all prospective students, their families, friends, and support systems.

●Ensure that all Vatterott Educational Centers, Inc. policies, procedures, student resources and academic requirements are fully disclosed so that the prospect can make the best academic decision for their future.

●Maintain contact with prospective students through the entire admissions process via direct mailings, phone calls, and on-campus events and other strategies. Serve as the prospective student advocate throughout the enrollment process ensuring that the prospect can meet with each department so that information may be disclosed entirely enabling the prospect to make the best academic decision for their future.

ITT-Technical Institute Earth City, MO

Senior Admissions Representative April 2013 – July 2016

●Sales, recruiting, marketing, customer care, promotions.

●Take inquiry calls from all potential students interested in knowing or receiving information about the programs – including entrance requirements, curricular, and academic standards – and encourage qualified prospects to schedule an appointment for an interview.

●Assist students with information regarding the schools of study offered by the school. Maintaining a high level of integrity while helping the student make decisions regarding their education.

●Complete all required enrollment paperwork in a timely manner. Participate in all prospect’s orientation.

●Work closely with all members of the school and students to make sure all enrollment documents are in order. High school transcripts and college transcripts, etc. Plan and organize stitch-in events to keep prospects engaged.

●Put together weekly business plans to ensure proper conversion numbers are being maintained.

●Working with Director of Recruitment in training new Admissions Representatives.

Organo Gold Coffee Saint Louis, MO

Distributor/Owner December 2011 – December 2013

●Sales, recruiting, marketing, customer care, promotions.

●Negotiate pricing, manage transportation arrangements for merchandise.

●Confer with sales and purchasing personnel to obtain information about customer needs and preferences.

●Examine, select, order and purchase merchandise at the most favorable price.

Sanford-Brown College Hazelwood, MO

Senior Admissions Specialist October 2005 – December 2011

●Sales, recruiting, marketing, customer care, promotions.

●Interface with prospective students helping them with the decision to attend school, communicating the philosophy and features of the school. Meet the school’s enrollment objectives in an accurate, professional, and ethical manner.

●Conduct interviews and tours and evaluate each prospective student based on his/her needs, desires, interests, qualifications, motivations, and commitments, and in accordance with all school policies.

●Complete and maintain all required paperwork and data entry in an accurate and timely manner.

●Occasionally represent school at open houses and job fairs. Maintain a full knowledge of all programs.

●Participates in orientation program for all new students.

●Assist Director of Admissions in hiring, training, and motivating new representatives.

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