Donyale Parker

Kansas City, Mo. ***** ad3yon@r.postjobfree.com

Objective:

I’m looking for a position where I can obtain knowledge, experience and a partnership. I have years of experience in customer service, Word, filing, caring for terminally ill, elderly and disabled patients. I have office administration skills as well. .

Profile:

I am a motivated, talented individual, with multiple experiences in different careers., looking for a new challenge in a competitive, fast changing world. Many years of sales, marketing, warehouse, greeting customers as well as physicians, nurses, social workers and families, in giving them the information they needed for a patient or loved one. I am considerate and diplomatic with professionals and non-professionals at all levels and also accustomed to handling sensitive, confidential records. If you will, I have a history of finishing many tasks in a timely fashion.

Flexible and versatile, able to stay committed to a task while under pressure. I have excellent team-building skills and flourish when it’s time to meet a deadline.

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Skills Summary:

Customer Service

Computer Savvy

Inventory Count

Call center

Care Attendant

Driver

Urinalysis

Blood draws

Radiation

Audio/Vision test

CPR certified

C.N.A certified

Data Entry and Processing

Sales and Marketing

Professional Experience:

Processing Data Entry

Medical: Nursing/Technology/Problem Solving

Care for terminally ill patients.

Communicating to professionals and families of their patient or loved one of

any abnormalities.

Rapidly learn and master varied computer programs like Microsoft Office Suite.

Able to solve problems within the computer program.

Provide impeccable customer service skills.

Keeping all HIPPA Regulations and information confidential.

Employment History:

OTW Events, Sales and Marketing, 10/2/2023-Present

Duties: A non-profit, fund raising for various companies. Greeting customers after shopping and if interested pitch to them about anti-bullying and suicide awareness amongst our youth. Setting up event table with merchandise, keeping track of the donations. Everyday team morning meetings. Presenting teach backs about what we learned a day or so before. Preparing for our goal’s week in advance. Driving about 45min – an hour back and forth to an event.

Amazon, Warehouse Assistant, 8/2023-Present

Handle materials for the customer. Packing and labeling packages. Work in a team or solo sometimes. Bending, reaching, and lifting.

Access Home Health, Payroll Specialist, 8/2022 – 7/2023

Duties: Having employee’s pay entered in a timely manner. Submitting payroll before the due date so that there was time to check for corrections if need be. Navigating through several systems like PayChex Flex, for example, to calculate hours and pay. Meeting the guidelines of Missouri state to stay active. Filing clients and employee’s files, keeping all information confidential. Took care of garnishments, and any calls about employment. Answered calls with any questions about hour and pay. Input direct deposit information.

Saint Luke’s Hospice House, CNA, 8/2018- 7/2022

Duties: Cared for the terminally ill and elderly. Helped with ADLs, keeping patient comfortable and repositioned. Dry and cleaned. Reassuring families that their loved one was in good hands. Checked vitals, charting, light cleaning, meal prep. Stocked supplies and inventory. Report to the nurse of any abnormalities. Monitored the patient systems before they would pass and stayed with them so they wouldn’t pass alone if possible. Performed post-mortem care with respect of that person. Greeted the funeral homes and help transfer the body on the gurney. Care for Veterans’ as well.

Kansas City Hospice, Kansas City, MO Care Partner, 2014 to 2018

Duties: Cared for the terminally ill and elderly. Helped with ADLs, keeping patient comfortable and repositioned. Dry and cleaned. Reassuring families that their loved one was in good hands. Checked vitals, charting, light cleaning, meal prep. Stocked supplies and inventory. Report to the nurse of any abnormalities. Monitored the patient systems before they would pass and stayed with them so they wouldn’t pass alone if possible. Performed post-mortem care with respect of that person. Greeted the funeral homes and help transfer the body on the gurney. Care for Veterans’ as well.

(Gap in jobs is due to employment in health care since 2005 until present).

JC Penny’s Distribution Center-Lenexa, KS, Customer Service Rep, 2003-2005

Duties: Customer Service Representative. Help customers with questions or concerns in an inbound setting. The goal was to end the call with a happy or satisfied customer.

Midwest Occupational Medicine- Kansas City, MO, Medical Assistant, 2005-2006

Assisted the Physicians with helping hands by checking vitals, completing urinalysis, EKGs, filing patients’ charts, helping with blood draws, scheduling, worked with the FAA hiring process as well.

Education

Metropolitan Community College-Business and Technology

Making it in Kansas City Certificate Program, 2009

-10 Hour OSHA General Industry Safety Card

-Six-Sigma Green Belt Candidate

Concorde Career College- Kansas City, MO

Medical Assistant Diploma, 2004

-C.100**********

P. R

-Radiology

-Attendance Award

GPA 3.4

Computer Skills

Microsoft Word

Microsoft Excel

Microsoft Power Point

Microsoft Office Suite

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