Shineast Cherry

**** ***** ******.

Bronx N.Y. **462

347-***-****

ad3ymz@r.postjobfree.com

Skills

I’m a critical thinker committed to providing excellent customer service. Knowledge in computers, data entry, phones, fax and emails with a strong ability to problem solve. Great with time management. A firm leader with strong communication skills, able to work effectively both independently or as part of a team.

EXPERIENCE

Allied Universal, New York, NY

● Security Professional, Jan, 2023 - Present

● Direct traffic, keep all entrances and exits clear.

● Conduct regular patrols of the property to ensure safety and security of all individuals and property.

● Maintain communication with other security professionals, exchange information and provide assistance when needed.

● Monitor cameras and respond to any suspicious activities or security breaches.

Slate NY, New York, NY

●Security Guard, Dec. 2022 - Present

●Greetings Customers, Keep entrances, exits and all paths clear of people and obstructions.

●Check identification and computerized ticketing for items and clothing.

●Remain attentive and observe the crowd keeping sure all customers are following all rules and regulations of the establishment.

Public Storage, Bronx, NY

●KTP Property Manager, SEP. 2018 - JUL. 2022

●Develop and implement strategies to increase tenant retention and satisfaction

●Implement strategies to attract potential tenants and minimize vacancy periods.

●Conduct regular inspections of the property to ensure that it meets all safety and cleanliness standards

●Develop and implement training programs for property management staff to ensure they are equipped with the necessary skills and knowledge

OTC Mobile Stores, Bronx, NY

●Call Center/Customer Service Representative, APR, 2015 - SEP, 2018

●Intellectual, pleasant phone-voice, emails, fax, data entry and spreadsheet

●Provided exceptional customer service by promptly addressing customer inquiries and resolving issues to ensure customer satisfaction and loyalty.

●Maintain knowledge of the company's products and services to effectively assist and educate customers.

●Conducted training sessions for call center representatives

●Clean and neat work environment

EDUCATION

BALC, Bronx, NY - GED/Computer Advancement

Aug. 2018