Customer Service Rep

Tierra Peoples

Customer Service Rep - QVC

Rocky Mount, NC 27804

**************@*****.***

+1-252-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

QVC - Rocky Mount, NC

March 2022 to Present

I provide excellent customer service to customers whether placing orders or reviewing accounts and payments.

Fulfillment Team Member

QVC - Rocky Mount, NC

May 2021 to December 2021

I work in a warehouse where we pack orders and ship them out to the customer. Customer Service Rep

Alorica - Rocky Mount, NC

June 2018 to May 2021

I was on a LOB under the name Elixir where we provide a Medicare prescription drug plan to members who are eligible to receive Medicare benefits. I assist callers in enrollment into the plan, pricing of medications, and existing members with signing in on our website. I also take premium payments, and assist members when they have technical issues with the member portal. I always go above and beyond to make sure members receive exceptional service.

Wait Staff/Server

PIZZA INN - Rocky Mount, NC

July 2015 to May 2018

I'm responsible for waiting and greeting tables with a smile and good attitude. Making sure the restaurant is kept neat and tidy, try to sell any new pizzas to a customer before they leave the restaurant. CASHIER/ASSOCIATE

Crazy 8 (Gymboree) - Raleigh, NC

April 2014 to September 2014

CRAZY 8

I'm responsible for helping customers with finding clothing that they search for. Check customers out when they're done shopping. Bring out new shipment onto the floor. Keep store neat and tidy. Education

DIPLOMA

SANDERSON HIGH SCHOOL - Raleigh, NC

August 2010 to June 2014

Skills

• FAST LEARNER (2 years)

• Customer Service

• Call Center

• Computer Operation

• Communication Skills

• Warehouse Experience

• Order Fulfillment

• Pricing

• Order Entry

• Account Management

Additional Information

SKILLS

• Fast Learner

• Can lift 50lbs or more

• Great Communicator

• Get along well with others

• Ready and willing to work if given a chance

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