PROJECT MANAGEMENT

Improving services, operational efficiency through effective project management

Implementing and assessing system risk and developing mitigation plans.

Analyzing and interpreting complex business functions and processing issues, providing guidance and problem-solving production support.

Performing risk analysis and sensitivity analysis within and outside of its function to gain cooperation on operational processes, practices, and procedures.

Presenting business analysis to leadership for a detailed business planning view.

SYSTEM OPERATIONS ANALYSIS

Lead projects, including service improvements, operational efficiency, and updating proposals for system integration.

Re-forecasting to plan and collaborating with different segment market leadership teams.

Analyzing consumer traffic measurement and consumer usage data.

Supporting business directions with changing systems operations.

Evaluating new technologies for acquisition, training and distribution.

EXPERIENCE

OPERATIONS MANAGER

ROZA’S ALTERATIONS INC.

6037 STELLHORN RD SUITE B

FORT WAYNE, IN. 46815

JUNE 11TH, 2011- CURRENT

Manage day to day operations.

Hire, train, educate, mentor and coach new employees.

Oversee special projects, installations, maintenance and troubleshooting of industrial sewing machines, and air compressors.

Installations, troubleshooting, repair and monitoring of security systems, phone systems, and social media integration.

PROJECT SURVEYOR, ESTIMATOR AND STRATIGIST

QC COMMUNICATIONS

7925 W 100 S

Wabash, IN 46992

July 19TH, 2023 – December 22ND, 2023

Utilize knowledge of OSP, FTTH/FTTX, Coaxial, Network Systems procedures and on-site visits, to visualize and design construction for onboarding clients.

Maintain open communications with company personnel and client point-of-contact.

Design system drawings, verify permits requirement, estimate and strategize labor and material needs and costs.

FIELD TECHNICIAN LEVEL 4/FIELD TECHNICIAN TRAINER

COMCAST COMMUNICATIONS

720 TAYLOR ST

FORT WAYNE, IN. 46802

OCTOBER 2ND, 2007- OCTOBER 17TH,2017

Installation, troubleshooting and repair of network cable, phone, internet and security systems for commercial and residential consumers.

Train, educate, mentor and coach onboarding technicians in the field.

Educate and enforce the utilization of PPE.

Ensure all State, NEC, and OSHA regulations and requirements are implemented daily, via verbal communications and hands-on demonstration.

Provide educational materials to guarantee technician success.

Provide classroom education to new technician on all subjects required by the company.

Ensure company safety procedures and requirements are followed.

Complete work order and technician progress reports daily.

Building construction, OSP, FTTH/FTTX, Coaxial, and Network Systems blueprint reading and implementation.

Utilize a verity of specialized troubleshooting tools.

Ensure proper use of industry power and hand tools.

ELECTRICIAN APPRENTICE

IBEW LOCAL 305

136 CHAMBEAU RD

FORT WAYNE, IN 46805

MAY 2006 – AUGUST 2007

Electrical installations, testing and maintenance with hand and power tools.

Measure, bend, cut and install EMT and RMC conduit.

Breaker installation.

Fixtures, outlets, and terminal board installations.

Commercial wiring modification and reconfiguration.

Operation of lifts and ladders.

Blueprint and design reading and interpreting.

Surveying of electrical systems, circuits and plans

Diagnose system malfunctions and consult diagrams to solve issues with minimal supervision.

Follow and enforce safety and OSHA regulations.

Follow and enforce State and NEC regulations.

Maintain tools and equipment.

MOS - BELL OH58 KIOWA MECHANIC

US ARMY

RANK – PRIVATE FIRST CLASS

Perform regular inspections.

Troubleshoot and diagnose potential problems utilizing specialized test equipment.

Repair and maintain helicopters.

Repair and replace worn out and defective parts.

Adjust and align helicopter systems using gauges, test equipment and hand tools.

Inspect engine and other components for leaks, breaks and cracks.

Maintain regular detailed logs of work performed.

EDUCATION

COMPUTER ELECTRONICS

ITT TECHNICAL INSTITUTE

AUGUST 2009- MAY 2012

BUSINESS ADMINISTRATION AND COMPUTER SICIENCE

IVY TECH COMMUNITY COLLEGE

August 1999 – December 2004

COMMUNICATION AND EXPERTISE

Fluent in Albanian and Macedonian.

Excellent oral and written communication skills.

Proficient in Microsoft office 365, modern technologies, and research.

Prepare and implement personalized training techniques via hands-on demonstrations and classroom training.

Adept in the utilization of power tools, hand tools, and a verity of mechanical, electrical, RF and data testing equipment.

Configuring equipment.

Device installations.

Systems design, installation and troubleshooting.

Maintenance and repair.

RF, Data, and Electrical reconfiguration.

Site surveying.

Preconstruction design

Labor and materials estimation

Assembly and disassembly of equipment and tools.

REFERENCES

SHANE PAISLEY

COMCAST AND QC COMMUNCATIONS CO-WORKER

T: 260-***-****

ROD CHAMBLE

COMCAST CO-WORKER AND SUPERVISOR

T: 260-***-****

FIORALBA MINGA

COMPETENCIES AND OBJECTIVE

Military trained, dedicated, diligent, detail oriented, determined, enthusiastic, inventive, hard-working, meticulous, excellent problem solver, highly skilled and experienced field technician, operations manager, trainer, pre-construction surveyor, project estimator, and project strategist, seeking a position to apply current technical, mechanical, electrical, strategical, and leadership skills, while eager to develop and expand knowledge in additional industry areas in order to provide outstanding solutions to company needs.

VITALS

5271 N Clinton St

Fort Wayne, IN 46825

T: 260-***-****

E: ad3yl9@r.postjobfree.com

Contact this candidate