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Customer Service Experience

Location:
Lighthouse Point, FL, 33064
Posted:
February 27, 2024

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Resume:

Shantora White

**** ** *** ***

Pompano Beach FL, 33064

954-***-****

ad3ykm@r.postjobfree.com

Summary:

A career in a large, placed company, where I know personal growth and continuing education are encouraged. To deliver a consistent positive customer experience, this will be implemented consistently across me with an underlying commitment to the company.

Highlights:

Meticulous attention detail

Skilled multi-tasker

Training and development

Deadline- Oriented

Conflict resolution techniques

Accomplishments:

Customer Service

Manage incoming calls and customer service inquiries and assessing customer needs and going the extra mile.

Greet customers upon entrance.

Technical knowledge:

Learned how to operate different pieces of equipment and machinery safely and effectively.

Time Management skills

Organized and planned how to divide time between different activities.

Got things done in a timely manner.

Strong attention detail

Experience:

Lap Quest : 2010-2013

My responsibilities include but not limited to:

-Assembly line

- Make pregnancy, glucose, and cholesterol tests.

- Prepare finished product for shipping

- Conduct quality inspections on parts and products.

-Help co-workers with work load

Walmart: 2014-2015

My responsibilities include but not limited to:

-Cashier

-Customer Service

-Count and balance Register

-Provided assistance by responding to customer questions in an effective manner.

-Completed sales transactions of different types.

-Operated cash registers greeted customers and made them feel warm.

-Scanned all items, processed cash, checks, and credit card transactions.

-Prevented store losses using awareness, attention to detail and integrity.

Bennet Marine- Deerfield Beach ; 2015-2019

My responsibilities include but not limited to:

-Lead assembly worker

- Made hardware bags for boats

- Sent and received emails daily

- Manage count for product made and shipped out each day.

- Scheduled team members

- Enforced Attendance and Tardy rules daily.

UPS- Deerfield Beach; 2020- Current

-Assembly line; Shipping packages

-Take international packages off the belt to be processed and prepared for shipment.

-Scan packages

-Sort packages

-Stock packages

-Utilize heavy machinery to complete tasks.

-Work in a fast-paced environment.

Education:

Blanche Ely High School (1992-1996)

References:

Ann Perry (Supervisor-UPS) 954-***-****

John Perez (Manager- UPS) 305-***-****

Tonya Clark (Co-Worker- Bennett Marine) 954-***-****



Contact this candidate