Christy Khalil

Experienced Customer Service Representative

Hamilton, OH 45013

ad3yj0@r.postjobfree.com

+1-513-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service/Pharmacy Technician

Medco Health Solutions Inc - Fairfield, OH

November 2007 to July 2008

• entering data from incoming faxes over the computer for patient prescriptions.

• make sure all information is complete and correct to process patient prescriptions.

• forward documents to correct departments for further processing Customer Service/Pharmacy Technician

walgreens specialty pharmacy - West Chester, OH

April 2004 to November 2006

• incoming/outgoing calls for new & existing patients to assist with setting up new accounts, questions about insurance claims, prior authorizations, prescription refills, and assisting with general questions.

• enter data for new prescriptions into system, update/change customer information. Senior Customer Service Representative

viking/office depot - Hamilton, OH

November 1999 to April 2001

• answer incoming calls

• data entry for new customer orders

• handling all issues customers had with our company such as returns, exchanges, and all customer complaints

Senior Customer Service Representative

Hammacher Schlemmer - Fairfield, OH

June 1996 to September 1999

• answer incoming calls.

• data entry for new customer orders.

• handling all issues customers had with our company such as returns, exchanges, and all customer complaints.

Education

GED

Fort Hamilton High School - Hamilton, OH

August 1992 to June 1994

Skills

• Help Desk

• Insurance Verification

• Technical Support

• Troubleshooting

• Desktop Support

• Active Directory

• Microsoft Windows

• Time management

• Customer service

• Cashiering

• English

• Communication skills

• Data entry

• Microsoft Office

• Microsoft Word

• Payroll

• Filing

• Typing

• VPN

• Customer support (10+ years)

Contact this candidate