Customer Service Representative
Resume:
Christy Khalil
Experienced Customer Service Representative
Hamilton, OH 45013
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service/Pharmacy Technician
Medco Health Solutions Inc - Fairfield, OH
November 2007 to July 2008
• entering data from incoming faxes over the computer for patient prescriptions.
• make sure all information is complete and correct to process patient prescriptions.
• forward documents to correct departments for further processing Customer Service/Pharmacy Technician
walgreens specialty pharmacy - West Chester, OH
April 2004 to November 2006
• incoming/outgoing calls for new & existing patients to assist with setting up new accounts, questions about insurance claims, prior authorizations, prescription refills, and assisting with general questions.
• enter data for new prescriptions into system, update/change customer information. Senior Customer Service Representative
viking/office depot - Hamilton, OH
November 1999 to April 2001
• answer incoming calls
• data entry for new customer orders
• handling all issues customers had with our company such as returns, exchanges, and all customer complaints
Senior Customer Service Representative
Hammacher Schlemmer - Fairfield, OH
June 1996 to September 1999
• answer incoming calls.
• data entry for new customer orders.
• handling all issues customers had with our company such as returns, exchanges, and all customer complaints.
Education
GED
Fort Hamilton High School - Hamilton, OH
August 1992 to June 1994
Skills
• Help Desk
• Insurance Verification
• Technical Support
• Troubleshooting
• Desktop Support
• Active Directory
• Microsoft Windows
• Time management
• Customer service
• Cashiering
• English
• Communication skills
• Data entry
• Microsoft Office
• Microsoft Word
• Payroll
• Filing
• Typing
• VPN
• Customer support (10+ years)
Contact this candidate