Scott S. Bentoske

Information Technology Management

ad3yi9@r.postjobfree.com • 586-***-****

https://www.linkedin.com/in/scott-bentoske-b3108735/

• New Baltimore, MI 48047

Tech-savvy executive with extensive experience in overseeing IT infrastructures, optimizing network architectures, and administering complex systems in diverse environments. Adept at implementing and managing ERP systems, enhancing operational efficiencies, and ensuring seamless integration across departments. Proven success in designing and maintaining robust network infrastructures, ensuring high availability and security. Excel at leading and coordinating cross-functional teams to foster collaborative and innovative work environments. Refined communicator, adept at delivering high-quality, user-centric solutions and services, ensuring business continuity, and maintaining compliance with industry standards and regulations. Committed to staying abreast of the latest technological trends and best practices in IT management.

Areas of Expertise

IT Strategy & Management

System Administration

Network Architecture

ERP Implementation

Cloud Computing & Virtualization

Technical Support & Troubleshooting

Team Training & Leadership

Stakeholder Engagement

Regulatory Compliance

Technical Proficiencies

Software:

Microsoft Windows 3.1 through 2019 Server Standard, Active Directory, IIS, Group Policy, SQL Server, DNS, WINS, DHCP, WSUS, VPN, IPSEC, FTP, IPS, IDS, SSL, API, HTML, vSphere, Veeam Backup & Replication, Duo 2FA, Epicor Vista 6.1 & ERP 10, Epicor Kinetic Cloud, MES, Sophos UTM, Microsoft Office since 95, MS Sharepoint/Expression Web, Corel, AutoCAD v12 through 2016, Solidworks through 2021, SW License Server, QuickBooks, Accounting basics, PowerShell, Node.js, GitHub, Android, iOS, Vipre, WebEx, Zoom, Dameware, Microsoft 365 Teams and Administration, Progress DB, OneDrive, Google Docs, Kaseya, Yammer, iSCSI, SaaS, DRaaS, Veeam Agent for Windows.

Hardware:

WAN with multiple APs including Guests, SonicWALL Firewalls, Yealink VOIP phones, Net2Phone, Synology NAS, Dell PowerEdge Servers, Nortel Firewalls, 3COM switches, Barcode scanners.

Career Experience

Peninsular Cylinder Company, Inc. – Roseville, MI 2022 – 2023

ERP Specialist – IT Manager

Oversaw all aspects of Windows installations, configuration, troubleshooting, migration, upgrades, and security. Developed custom reports using Business Activity Query and Dashboards, responding to requests and improving data accessibility and analysis. Conducted ERP training for employees with keen focus on elevating their productivity. Delivered IT technical support and troubleshooting, improving employee productivity and system reliability. Provided essential support to remote users through Kaseya and MS Teams. Collaborated with Corporate and MSP to upgrade and standardize Fortinet Firewalls across subsidiaries.

Key Achievements/Contributions:

●Slashed over $500 monthly in telephone and internet costs by bundling services with a new VOIP provider, 1g x 1g Fiber, and Fortinet Firewalls.

●Spearheaded installation of Windows 2019 Servers on VMs; promoted to Domain Controllers via AD DS.

●Enhanced ERP Cloud software and Office 365 performance by upgrading to 1gb x 1gb AT&T Fiber.

●Steered Active Directory Users and Computers (ADUC) to create, modify, and delete user accounts, groups, computer objects, and organizational units.

●Successfully networked all CNC machines, eliminating need for outdated floppy and USB drives.

●Spearheaded project to network CNC machines with the Predator DNC server, facilitating efficient tooling program transmission and eliminating the need for flash drives.

●Conducted bi-annual ERP Kinetic update testing in Pilot DB across all departments, ensuring flawless implementation in the Live DB.

●Upgraded conference room audio with a 6-microphone multi-directional speaker system, significantly enhancing sound quality for MS Teams meetings.

FEC Inc. – Automation Systems – Shelby Township, MI 1998 – 2022

IT Administrator

Diagnosed and resolved broad range of end-user software and hardware issues. Tailored SSRS reports within the updated ERP system, providing customized data insights to meet specific departmental needs. Ensured data integrity and disaster recovery readiness through daily onsite and offsite backups using Veeam Backup & Replication since version 6. Installed and maintained various firewalls and VPN systems (Sophos/SonicWALL/Nortel.) Conducted comprehensive training sessions on every module of Epicor ERP 10 for end users. Coordinated monthly software patch updates with third-party vendors. Managed Google AdWords campaigns and monitored performance using Google Analytics. Initiated systematic daily, weekly, and monthly email reporting protocol to keep management informed, enhancing decision-making and operational transparency.

Key Achievements/Contributions:

●Delivered specialized technical support for Windows NT through 2019, Active Directory, Exchange Server 5.5 to 2016, and Microsoft DNS/WINS/DHCP Services.

●Facilitated the transition to remote work for end users during the pandemic.

●Spearheaded upgrade of Epicor Vista 6.10 ERP to Epicor ERP 10, modernizing data access across all departments and enhancing operational efficiency.

●Transitioned production servers from VMware to MS Hyper-V, resulting in over $1K annual savings in software and support fees.

●Revamped company website to be mobile-friendly, improving accessibility and user engagement.

●Directed transition from legacy AT&T Merlin phone system to Yealink VOIP system using Net2Phone.

●Initiated and implemented Epicor ERP 6.10 company-wide from scratch in 2004.

●Replaced existing Sonicwall Firewall with Sophos UTM Firewall.

●Demonstrated expertise in collaborating with professionals across diverse experience levels, including interactions with C-level executives.

●Steered user logins and security protocols for supplier portals such as Covisint, GMSupplyPower, and Taulia.

●Leveraged Fastvue Sophos Reporter to enhance network security monitoring and incident response capabilities.

●Implemented the FREE Veeam Agent for Windows to execute robust end-user computer backups, including bare-metal restore capabilities.

●Deployed solution at FEC and Peninsular, demonstrating versatility and reliability in diverse environments, including personal home computers, ensuring data safety and business continuity.

Education

H.S. with a major in Mechanical Engineering

Sterling Heights H.S., Sterling Heights, MI

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