Human Resource Administrative Support
Resume:
KWAKU OWUSU
**********@*****.***
Profile
A dynamic and fast learner, flexible and effective in taking on various types of tasks. Has a sense of urgency in accomplishing the job in a very fast pace environment. Key Skill
• A committed and resilient individual.
• Result-oriented assertive and paying attention to great detail.
• Assertive and capacity to provide an accurate report for management decision-making.
• Positive attitude and enthusiasm towards work.
• Excellent ability to communicate at all levels.
• Ability to prioritize and manage own workload.
• Ability to work well in a close team.
Personal Attributes
Ability to take initiative and to influence others positively Demonstrate flexibility and methodological approach to work Career and achievement
Maripoma Enterprise Limited February 2022- Date
• Set up the HR Department
• Develop HR Policy for the company
• Set up a database for HR information
• Set up a training desk for the company.
• Recruit a high calibre of staff.
Builders World Company Limited
Human Resource/ Admin Manager March 2021-Feb 2022
• Overseeing and maintaining day-to-day operations of the office.
• Maintaining the Human Resource Database.
• Payroll Administration.
• Developing and maintaining regular reports for tracking departmental budgets.
• Providing orientation and training for new staff members.
• Providing general administrative support
Akuapem Rural Bank January 2014- February 2021
Head, Human Resource
GENERALIST HUMAN RESOURCE FUNCTIONS
• Maintaining the Human Resource Database.
• Providing effective Industrial relations.
• Providing Health and Safety needs for staff.
• Developing and maintaining regular reports for tracking departmental budgets.
• Conducting Recruitment, Training and Performance Appraisal.
• Payroll Input.
• Implement Human Resource Policies and Procedures.
• Ensure that there is a pool of talents for Succession Planning. Agate-Mabot Company Limited 2009-2013
(Human Resource /Administrative Manager)
• Overseeing and maintaining day-to-day operations of the office.
• Maintaining the Human Resource Database.
• Payroll Administration.
• Developing and maintaining regular reports for tracking departmental budgets.
• Providing orientation and training for new staff members.
• Providing general administrative support.
• Conduct Recruitment, Training and Performance Appraisal
• Implement Human Resource Policies and Procedures.
• Develop a Succession Planning policy.
Everlasting Mountain Company Limited (Dealers in cooking utensils) 2003-2008
(Customer Service Officer)
Handling Customer grievances and responding appropriately.
Ensuring Customer satisfaction.
Ensuring that information flow from customer to management and vice-versa.
Handling all administrative duties.
Bubuashie “1” J.S.S. 2000-2002
(English and Social Studies teacher)
Professional Membership
• A Licensed Member of the Institute of Management and Information System (I.M.I.S) U.K.
• A Professional Member of the Chartered Institute of Human Resource Management Practitioners Ghana. (CIHRM)
• A Certified HR Practitioner (CIHRM)
Extra Curriculum Activities
S.R.C. Judicial Secretary – Methodist University College (2006/2007 Academic Year) ACHIEVEMENTS AT AKUAPEM RURAL BANK.
• Developed a Succession Plan policy for the Bank.
• Designed an Orientation policy for the Bank.
• Designed Grievance flow Chart for the Bank
• Designed the dress code for drivers.
• Achieved 100% annual leave rate for seven consecutive years.
• Reviewed the Long Service Award Scheme for staff.
• Reviewed the Scheme of Service for staff.
• Designed the Retention Strategy Policy for the Bank.
• Designed grading scales for the various roles in the Bank.
• Implemented and Recruited a Controller Sales Team for the Bank.
• Recruited over fifty (50) sales teams for the Microfinance department which has doubled loan portfolio for four conservative years.
ACHIEVEMENT AT AGATE MABOT COMPANY LIMITED
• Established a training desk for the company.
• Updated the Human Resource Policy Manual for the Company.
• Toured all operational areas across the country to interact with over four hundred (400) staff and address their grievances.
TRAINING ATTENDED
• Leadership Skills for Managers 2017
• Professionalism in Customer Service - 2016
• Performance Management System 2014,2017
• HR Professional and Legal Compliance 2017
• Money Laundering & Fraud in Banking 2017
• Strategic HR Business Partner 2018
Educational Background
Methodist University College
2004-2007
(BBA Administration-Human Resource Option)
Presbyterian Education College
(1997-2000)
Cert ‘A’ (Certificate in Education from University of Cape Coast) Christian Methodist Secondary School
Accra.
SSCE
(1994-1996)
Hobbies
Watching sporting activities and reading
Reference:
Mr. Ebenezer Adjei
Head, Internal Control
Akuapem Rural Bank
Mamfe-Akuapem.
Mr. Isaac Yaw Tawiah
Operations Manager
Agate-Mabot Company Limited
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