Summary

I am a senior-level Agile Practitioner, Coach, Scrum Master, and Project Manager with experience in leading Agile at scale transformations in digital organizations. I specialize in fostering collaboration, communication, and creativity among high-performing teams. I create outcome-focused Communities of Practice to drive value and nurture competencies, providing coaching to product teams, governance, and training at all levels, ensuring that everyone understands what is inside the guardrails of an Agile organization. Through the strategic application of data-driven insights, I optimize team performance and delivery, leading to heightened productivity and the accelerated realization of value.

Education

Michigan State University

Master's, Management, Strategy, and Leadership

Bellevue University

Bachelor's, Project Management

Bryant and Stratton College

Associate's, Information Systems

Certifications

PMP - Project Management Institute

Certified ScrumMaster® (CSM®) - Scrum Alliance

ICAgile Certified Professional Agile Coaching - ICAgile

ICAgile Certified Professional - Agile Team Facilitation - ICAgile Certified SAFe® 5 Agilist - Scaled Agile, Inc.

Professional Experience

Signet Jewelers Fairlawn, OH, USA

Agile Training and Governance Manager February 2021 - August 2023

•Applied PMP principles to drive successful agile project management, ensuring delivery of customer-centric products.

•Coached development teams and provided mentoring to enhance team performance and deliver high-quality products.

•Led organizational changes in methodology and culture and managed agile training and governance, fostering a data-driven agile mindset to enhance product development and add value to the customer experience.

•Utilized Jira and Atlassian tools to support agile teams, enabling efficient Scrum and Kanban development processes.

•Designed and reconfigured Jira for the EComm organization through streamlined workflows, custom views and fields, and revised issue types.

•Assisted Scrum teams and Product Owners during Innovation and Planning iterations and supported the Release Train Engineer (RTE) throughout PI Planning events.

Sherwin-Williams Cleveland, OH, USA

Scrum Master July 2020 - January 2021

•Simultaneously led multiple cross-functional Agile teams of full-stack, front-end, and back-end engineers, quality analysts, and architects using Scrum techniques and rituals to drive data-driven development.

•Employed data-driven insights to optimize team performance and delivery, resulting in increased productivity and faster realization of value.

•Demonstrated strong interpersonal skills in managing and facilitating Scrum ceremonies to foster collaboration and efficiency.

Parker Hannifin Cleveland, OH, USA

Senior Project Manager and Agilist December 2017 - June 2020

•Led Agile transformation within the IT organization, serving as a Scrum Master, Product Manager, and Coach to drive development of IoT platform.

•Managed research and development projects, proofs of value, and customer products to Parker’s IoT offering, including software development, networking, hardware engineering, and data analytics.

•Administered Jira, Confluence, and third-party add-ons for the IoT department’s Cloud based Atlassian toolset to facilitate data-driven decision-making and project management.

•Implemented data-driven approaches to project management, resulting in improved efficiency and delivery of IoT solutions.

•Adapted Scrum and Kanban frameworks to enhance Agile mindset, conducting training and coaching sessions that improved team performance and people skills and assisted fifteen teams with designing Kanban style “Minimum Boards of Agile" to fit their workflows.

Progressive Insurance Mayfield Heights, OH, USA

Associate Lead Project Manager July 2016 - October 2017

•Managed Agile projects using Progressive's Software Development Methodology, improving software delivery velocity, quality, and product value.

•Applied Kanban and Scrumfall methodologies to ensure structured planning and iterative delivery, resulting in successfully delivered project objectives.

•Demonstrated strong interpersonal skills in leading project teams and continually improving practices to meet PMP standards.

•Utilized management skills to drive development initiatives and improve project outcomes.

•Collaborated with stakeholders and project teams, utilizing project management tools to drive data-driven decision-making and iterative development.

American Electric Power Columbus, OH, USA

Program Manager/Senior Project Manager June 2015 - March 2016

•Managed a program for implementing a real estate management software package, overseeing up to eight consecutive projects including business analysis, software updates, implementations, and SaaS conversions.

•Applied a data-driven approach to project management, ensuring development projects were delivered on time and within budget.

•Utilized MS Project and Earned Value Management to maintain project schedules and budgets.

Diebold Canton, OH, USA

Project Manager December 2013 - May 2015

•Managed Agile software development projects using a Scrumfall framework, ensuring data-driven decision-making and timely delivery of XFS software for ATMs and peripheral devices.

•Led a global cross-functional team of engineers, developers, and analysts across India, China, Brazil, and the United States, demonstrating strong interpersonal skills and effective project management.

•Directed cross-functional and cross platform engineering teams to improve the technology within hardware modules to reduce first-time and repeat service call volume.

•Achieved successful delivery of XFS software development projects, showcasing strong management and leadership skills in a multinational environment.

•Implemented data-driven strategies to optimize the development process, resulting in improved project efficiency and on-time delivery.

•Managed multiple projects simultaneously with budgets ranging from $100,000 to $2,000,000.

Projects & Outside Experience

St Joseph’s College Transformative Leadership Program Rensselaer, IN, USA

Advisory Board Member May 2023 - Present

•Advise program managers on transformative leadership strategies that will encourage the development of impactful leadership skills, providing insights and tools for personal and professional growth.

•Assist with the development of curriculum that empowers individuals to drive meaningful change, discover purpose, and maximize potential.

•Deliver strategic counsel contributing to bold actions, personal advancement, and team success.

•Link to project

Atlassian Community Community Leader

•Expert in providing user support, advocating for Atlassian products, and managing a feedback channel between the community and the company.

•Skilled in community moderation to ensure discussions align with Atlassian's guidelines.

•A continuous learner staying updated on product developments and industry trends.

•Committed to fostering diversity and inclusion within the community.

•Demonstrated leadership in creating a positive and collaborative environment.

•Link to project

Skills

Skills: SCRUM, Project Management, Kanban, JIRA, SAFe 5.0, Agile, Atlassian, Confluence, Coaching, Mentoring,

Training, Lean Agile, Agile Coaching, Scaling Agile, Agile Transformation, Enterprise Agile Coaching, Team Coaching,

Facilitation, Workflow Design, Jira, Confluence, Atlassian Toolset, Miro, Visio, LucidChart

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