Marissa Brown

Customer Service Representative

Junction City, KS 66441

ad3y5p@r.postjobfree.com

+1-785-***-****

I Currently work as a Product Picker at Footlocker Service Center. I am seeking to further my skills I have acquired with Footlocker and other jobs.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Material Handler

Footlocker Service Center - Junction City, KS

July 2023 to Present

Pick and Pack Product to send to customers in the Modules Swing Manager

McDonald's - Abilene, KS

June 2022 to May 2023

Cashier

Customer Service

Stock

Food Prep

Customer Complaint Handling

App Issues that pertained to the McDonald's app

Cashier/Customer Service

Love's Travel Stops & Country Stores - Abilene, KS March 2020 to August 2021

Customer Service

Food Prep

Cleaning

Laundry

Stock

Ran Shifts

Customer Service Representative

Petro - Salina, KS

April 2019 to March 2020

Run Shifts

Check Vendors In

Stock

Cook

Run Register

Team Member

Love's Travel Stops & Country Stores - Abilene, KS July 2018 to June 2019

Cashier/Team Member

Cashier/Customer Service

TA Operating LLC - Salina, KS

April 2017 to July 2018

Cashier

Customer Service

Stock

Make Donuts

Clean

Housekeeper

Holiday Inn - Salina, KS

October 2016 to March 2017

Clean Rooms

Wire Harness Assembler

Wire Harness - Junction City, KS

August 2016 to September 2016

Sat at a machine on the press line and stripped wires and put terminals on the ends to prepare it for assembly to the harness This Job Was Thru A Temp Agency Terminal Operator

Wire Harness - Junction City, KS

March 2016 to June 2016

Responsibilities

I sit at a press machine and put terminals on the ends of the wires Accomplishments

I helped make sure that the wires were ready to be moved to the next department for harness assembly

Skills Used

Wire stripping and terminal placement I am a press operator This Was A Temp Agency Job

Inducter/Packer

Footlocker Warehouse - Junction City, KS

July 2015 to September 2015

Responsibilities

Open boxes, pick product, lane charge cases, pack, induct Accomplishments

I learned a lot within a short period of time in training. I also learned how to use a RF gun. Skills Used

Speed, Quality Responsibility

This Was. A Temp Agency Job

Production Worker

Schwans Global Supply

January 2013 to June 2013

Product Assembly- filled machines with product Production Worker

Two Hawk Employment Services

September 2012 to January 2013

Product Assembly- filled machines with product I Started As Temp Then Was Moved To Company Cashier/Customer Service/ Sales

Real Time Country Gifts

April 2012 to September 2012

Food Prep

Stock

Filled Line Of Product

Customer Service/ Sales

Deli Tech

November 2011 to February 2012

Skills

• Cashier, Customer Service, Product Assembly, Sales, Stock, Food Prep & Cleaning Education

Associate in Pharmacy Technician

Fisk University - Nashville, TN

June 2014 to December 2016

Bachelor's degree

High school diploma or GED

Skills

• Customer Service

• Customer Care

• CSR

• Customer Support

• Call Center

• Mechanical Knowledge

• Pharmacy Technician Experience

• Food Preparation

• Assembly

• Medical Terminology

• Order Entry

• Inventory Control

• Hospital Experience

• Clinical Pharmacy Experience

• Data entry

• Typing

• Leadership

• Cheerleading

• Compounding Medications

• Laundry

• Medical Records

• Insurance Verification

• Time management

• Warehouse experience

• Patient Care

• Pharmacy Software

• HIPAA

• Sales

• English

• Writing skills

• Editing

• Microsoft Excel

• Organizational skills

• Microsoft Word

• Microsoft Office

• Microsoft Access

• Microsoft Powerpoint

• Nursing

• Customer service

• HIPAA

• Training & development

• Medical records

• Hospital experience

• Typing

• Food handling

• Microsoft Access

• Research

• Medical terminology

• Leadership

• Sales

• Cooking

• Cheerleading

• Windows

• Tax experience

• CRM software

• Zendesk

• Cash register

• VPN

• Operating systems

• Salesforce

• Supervising experience

• Cash handling

• Marketing

• Outbound sales

• Marketing automation

• Mac OS

• Materials Handling

• Order entry

• Pricing

• Order fulfillment

• Assembly

• Technology sales

• Analysis skills

• Accounting

• Legal research

• Negotiation

• Food service

• Restaurant experience

• Hospitality

• Communication skills

• Computer skills

• Upselling

• Serving

• Retail sales

• Merchandising

• Shift management

• Hotel experience

• Property leasing

• LIHTC

• OneSite

• Tax accounting

• Technical accounting

• Organizational skills

• Front desk

• Retail management

• Inventory management

• Microsoft Word

• Writing skills

• Microsoft Powerpoint

• POS

• Math

• Management

• English

Languages

• English - Expert

Awards

Customer Appreciation Award

April 2023

Customer Recognized me for my great customer service and fast service Certifications and Licenses

Driver's License

April 2022 to April 2028

ServSafe

Assessments

Work style: Reliability — Proficient

February 2024

Tendency to be reliable, dependable, and accountable at work Full results: Proficient

Management & leadership skills: Impact & influence — Completed August 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Food safety — Proficient

May 2023

Knowledge of proper food and equipment handling safety measures Full results: Proficient

General manager (hospitality) — Proficient

August 2023

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Basic computer skills — Proficient

December 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Work style: Reliability — Proficient

June 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Written communication — Proficient

July 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Call center customer service — Proficient

December 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Warehouse safety — Proficient

June 2023

Using safe practices in a warehouse setting

Full results: Proficient

Attention to detail — Proficient

June 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Cleaner fit — Proficient

February 2023

Measures the traits that are important for successful cleaners Full results: Proficient

Sales skills — Proficient

April 2023

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

CheerLeading Coach

August 2021 to October 2021

Season Had Ended For The YMCA

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