Leah Davidson

**** *. ******** **. *** B Springfield, MO 65807 • ad3y06@r.postjobfree.com • 417-***-**** EDUCATION

Missouri Licensed Cosmetologist Paul Mitchell The School Springfield (2008-2009) Associate of Arts Ozarks Technical Community College (2003-2004) Criminal Justice Missouri State University (1998-1999) WORK EXPERIENCE

Dispatch Operator Hogan Services (August 2022 to present)

Logistics/Dispatch Operator on the AS/400 system

Responsible for load building, payroll, problem solving, scheduling, and assigning loads

Monitor drivers and or equipment utilization to coordinate service and schedules.

Ensure timely and efficient movement of trucks, according to customer orders, and delivery schedules

Determine amount of personnel required, according to workload everyday to keep location at maximum capacity Stylist/Product Representative Ivelle LLC (October 2021- June 2022)

Responsible for consulting and sales in Missouri, Arkansas, Kansas, and Oklahoma

Handled thousands of dollars each day through Square, cash, and checks

Gained in-depth hair product knowledge and continued education on the latest hair trends Substitute Teacher Penmac/Springfield Public Schools (October 2017-Present)

Follow and teach lesson plans assigned by the permanent teacher for students in grades kindergarten through 12th grade

Guide students through planned activities and tend to their physical needs

Maintain effective classroom management strategies

Determine appropriate consequences for inappropriate student behavior and write a report for the teacher about the day’s events

Event Sales Coordinator Incredible Pizza Franchise (November 2019-October 2021)

Exceeded weekly goals booking birthday parties and group events

Provide excellent customer service utilizing New Bridge phone system

Create and maintain leads and contacts in Salesforce and Party Center Software

Multitask data entry, inbound and outbound calls, and daily reporting Talents and Expertise

Customer service Billing Scheduling Receptionist Teaching Telemarketing Classroom Management Outbound Sales Cold Calling Front desk Multi-line phone systems Customer service Upselling Sales Retail Account Management B2B Sales Special Education Marketing Social media management Social network marketing sales Squarespace HubSpot Salesforce Outlook

Volunteer Experience

Springfield Police Cadet Volunteer Program

Duties included riding along with an officer on duty, providing assistance with the Ozark Empire Fair, washing cars, giving tours of the police department facility, and helping with police academy training sessions.