JOYCE A DAVIS

**** ********* ** #****

FORT WORTH, TEXAS 76123

CELL 817-***-**** ad3xvq@r.postjobfree.com

OBJECTION: Seeking a positive in Customer Service or General Office and Technical Support HIGHLIGHT OF QUALIFICATIONS

Able to make decisions in difficult customer service situations Hard working individual who believe in being on time and putting forth an extra effort in all cases. Receiving Superior performance awards for the past 23 years in customer service. EXPERIENCE:

DIALOG DIRECT

08/16/2017-01/2520

Taking inbound calls on dialer for customer service and solving problems, taking payment over the phone . APPLE TECHNICAL SUPPORT AND CUSTOMER SERVICE WORK AT HOME TEXAS 02/06/2015-10/13/2015

Worked in technical support for Apple customers inbound calls, identifying problems for the consumer. Transferred to Chat support for similar issues. Worked form home with 10 hours days 5 to 6 days a week.

SITEL INC

Seasonal Job Customer Service Work At Home

10/2014-1/24/2015

Taking inbound call on a dialer for customer service and solving problems and placing orders. KIRBY VACUUM COMPANY CHAMPION DIVISION INC.

04/25/2008-05/03/2015

Distributor Trainer for Fort Worth, Texas (Owner A & J Distributors) Hired, fired, payroll, taxes, Inventory, conferences, training and everyday door to door sales. LEAD SERVICES INC

04/2008-02/2010

Did outbound calls on dialer, talking to business owner, residents to give free quotes on health insurance. For their families and verified health problems, set appointments for local agents to visit.

CREDIT SYSTEMS INC.

08/1998-04/2008

General office support: data entry, filing, sorting mail, switchboard operator and etc FORT WORTH PUBLIC LIBRARY

General office Support: took library fees, late fees, copies, public events fairs, data entry, help. EDUCATION:

Trimble Tech High School- Diploma

COMPUTER MADE EASY SCHOOL-2010

Certificate in Microsoft