Executive Assistant Customer Service
Resume:
Eric Thornton
Newport, DE *****
************@*****.***
Certified in MOS (Word, PowerPoint, Excel) also certified in Filing, and computer technology. Phenomenal leadership followed by a warm personality. Looking for a long term partnership with a growing company!
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Clerical
Ashley Furniture Outlet - 09096
December 2019 to Present
Front office. I run financing, run sales, and also print invoice for purchase of any material on merchandise. Also run two types of software as well as 3 monitors. Conduct inbound and outbound calls. Summer Intern/Billing Coordinator
Aggreko - Swedesboro, NJ
May 2012 to August 2015
Duties: Apply payments to billed accounts,
conduct outbound calls, and review for compliance. Maintain business email to speak to multiple sales reps. Held office setting.
Executive Assistant Intern
Department of Labor - Wilmington, DE
November 2013 to January 2015
I maintained the minutes of the meeting, during every meeting. I also created spreadsheets for payroll. During my time I perfected the printer, copy and fax machines. Collection Representative
Accounts Receivable Management - Thorofare, NJ
June 2010 to April 2012
Duties: Review delinquent accounts. Discuss payment options with debtors and resolve accounts. Collect on 30, 60, and 90 day accounts. Conduct outbound calls
& receive inbound calls. Maintain a five line dialer system. Education
High school or equivalent in Office Administration Wilmington Job Corps - Wilmington, DE
August 2012 to January 2013
High school or equivalent
Paulsboro High School - Paulsboro, NJ
September 2006 to June 2010
Skills
• Microsoft Office Word (10+ years)
• Microsoft Office Excel (10+ years)
• Microsoft Office PowerPoint (10+ years)
• Filing (5 years)
• Collections (5 years)
• Leadership Development (5 years)
• Communications (10+ years)
• Typing (8 years)
• Office Management (10+ years)
• Team Building (10+ years)
• Customer Service
• Computer Literacy (5 years)
• Data Entry
• Excel
• Billing
• Scheduling
• Outlook
• Organizational Skills
• Computer Skills (10+ years)
• Outbound Sales
• Clerical Experience
• Phone Etiquette
• Leadership
• Customer service
• Cash handling
• Cash register
• Restaurant experience
• Food service
• Kitchen experience
• Food handling
• Meal preparation
• Driving
• Front desk
• Analysis skills
• Microsoft Word
• Microsoft Office
• Telecommunication
• Multi-line phone systems
• Communication skills
• Microsoft Excel
• Typing
• English
• Computer skills
• Cold calling
• Data collection
Links
https://www.linkedin.com/in/eric-thornton-1226597b/ Certifications and Licenses
Driver's License
November 2022 to February 2031
Additional Information
SKILLS
• Efficient phone skills
• Natural Leader
• Cash Handling
• Effective listening skills
• People Oriented
• Customer service skills
• Attention to Detail
• Basic Microsoft Office skills
• Good Communication Skills
• Good Interpersonal Skills
• Professionalism Skills
• Fast Learner
Contact this candidate