BRYAN WHITE

**** ** **** ** ****** City MO. *****

816-***-****

ad3xt0@r.postjobfree.com

Authorized to work in the US for any employer

WORK EXPERIENCE

Driver

Hallcon - Lenexa, Ks

September 2022 - Present

Transport rail crews to needed destination. Responsible for checking vehicle status to make sure it's safe to use.

Warehouse Associate

Crossroads Courier, Inc. - Riverside, MO

June 2021 to August 2022

Receive all inbound product. Upload received items into system then do putaway with rf gun. Pull orders

as they come in either for driver or FedEx/UPS pick up, using rf gun and ticket number to verify accuracy.

Do daily cycle counts. Work with clients to resolve either inventory or receiving discrepancies. When

more room is needed for an expanding client or a new client, work with the client to get an idea of how

much space will be needed then work on moving and consolidating areas to make space. Submit monthly

storage space used for client rental. Order supplies needed for warehouse

Material Handler Team Lead

Arrow Acquisition - Lenexa, KS

December 2020 - June 2021

Working under the production office I suprvice th material handlers going through their orders for the day checking with production team leads for any special needs. i update all work order reports to give updates to management for their review, would answer any questions in regards to orders being delayed or past due. I would respond to material handlers reports of shortages or unable to find product, either locating or notifying management that we were out of needed materials. I would update inventory specialists to correct counts as needed after doing a full cycle count of a location. I covered and assisted as needed on the production floor to make sure the team members in production had what they needed. Tracked short or missing items to be delivered to production once we had back in inventory.

Seasonal Parcel and LTL Associate

Comfort Products - Lenexa, KS

September 2020 to December 2020

Using forklift and handtrucks pulled orders to be shipped both to our customers and other offices. For larger orders would general orders for LTL loads to be picked up by truck carriers, Would pull orders build the pallets up and secure them to avoid damage. Once orders were complete would contact various trucking companies based on the region being delivered to arrange pick up. Created a bill of lading and packing labels for the trucking companies to deliver with order.

For parcel delivery I manually pulled small parts orders for both direct ships to customers or to ship to other offices as they needed. Using UPS worldwide would ship out packages daily.

Received invia UPS, Fedex and LTL loads from other regions, would verify correct order was received via po and packing label. Checked in each item making sure no damage was received during shipping and place items in stock for future use.

Warehouse Associate

MWI Veterinary Supply - Edwardsville, KS

September 2019 to December 2020

Using a cherry picker, reach truck or stand up forklift pulled either case or small pick orders. Responsible for quality check on other warehouse associates orders to verify the correct product was pulled for delivery. Weekly cycle counting and discrepancy reports for inventory control. In charge of the small order or each order for daily deliveries to various veterinarian offices throughout the US.

Inventory Auditor

Spartan Logistics

October 2018 to November 2019

Verified all orders picked had all needed product, that product was not damaged and either repaired or replaced damaged product. Worked with pickers to make corrections to any orders that were not correct. Responsible for cycle counts of products and inventory auditing. Assisted in re-organization of warehouses to streamline the picking process. As needed picked orders using forklift and assisted other forklift drivers in loading/unloading trucks.

Weld Production Operator / Temp Through Adecco

Adecco Temp.Agency - Kansas City, MO June 2018 to October 2018

Weld Production Operator / Temp Through Adecco

Working various weld machines inserting parts, making sure all needed parts for the machine were added and placed in the correct location. Started weld process, verified weld done correctly and submitted to be added to stock. Test operator for new machines for new part builds. Worked with programmers and weld techs to make sure new parts were coming out correctly not under or over welding.

Quality Assurance Analyst

Cardinal Health - Kansas City, MO

December 2017 to June 2018

Maintain product stock, rotating and pulling aged out product, prepped locations for pickers, maintain the integrity of the product following requirements of the manufacturer. Some refrigeration work required while handling hazardous and nuclear products

Customer Service Rep

Quest Diagnostics - Lenexa, KS

June 2015 to November 2017

Handled customer inquiries by telephone regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties to provide superior service.

Customer Service and Data Entry

Various Temp Agencies - Phoenix, Az.

May 2012 to May 2015

Worked multiple short term contracts taking inbound customer service calls on a variety of products and services. Worked tier 1 first call resolution and tier 2 escalation calls. Worked in billing environments condensing multiple bills into single bills for customers, breaking down usage by user.

Completed Data entry projects for a variety of companies.

Customer Service and Billing Rep

Ricoh USA - Tempe Az

June 2001 - May 2012

Started taking tier 1 inbound customer service calls assisting in obtaining services and supplies, answering level 1 tech support questions and going over basic billing questions. Moved to tier 2 customer service taking escalated calls mostly revolving around billing disputes, service and supply invoices.Moved to tier 3 customer service calls in dispute resolution. Resolving billing and contract disputes Moved to billing rep where I would generate monthly, quarterly and annual service invoices for assigned customers in my region. Also worked on any disputes that arose in my assigned region.

EDUCATION

High school or equivalent

SKILLS

•Customer Service

•Data Entry

•Forklift Certified

•Quality Assurance

•Team Player

•Inventory Control

•Warehouse Associate

•Microsoft Office

•Microsoft Word

•Account Reconciliation

•Dispute resolution

•Contract billing

•10-Key

•Phone Etiquette

•Microsoft Outlook

•Packaging

•Warehouse Experience

•Computer Literate

•Microsoft Excel

•Shipping & Receiving

•Auditing

•Freight Experience

•Reach Truck

•RF Scanner

•Order Picker

•Pallet Jack

•Cherry picker

•Materials Handling

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