Fang (Serena) Ying Wang

Phone: 954-***-**** Email: ad3xoj@r.postjobfree.com

Website: http://serenawang1.weebly.com LinkedIn : linkedin.com/in/serenawang1

Licensed Customs Broker

Experienced in all aspects of customs processes, I bring over a decade of expertise in facilitating the import and export of goods. Highly organized, detail-oriented, and multilingual, I am adept at navigating the complexities of international trade regulations. My strengths lie in critical thinking, problem-solving, attention to detail, customer service, and negotiations.

PROFESSIONAL EXPERIENCE

SEKO LOGISTICS FULLY BANSARD ANKER INTERNATIONAL SHIPPING LINE

Pembroke Park, FL

Customs Broker / Apr 2019 – July 2023

Classified goods according to tariff coding system.

Achieved a client turnover rate of less than 1%, handling over 120 accounts worth over $3B.

Posted bonds, paid duties through ACH, and ensured compliance with customs regulations.

Produced over $1M in profit.

Prepare and process import documentation according to customs regulations, laws, or procedures using CargoWise and SmartBorder.

Audited entries to make sure entries were correct and followed customs compliance.

Purchased bonds for the product being imported or assist clients to obtaining bonds.

Filed post summary correction (PSC) for entries through ACH to US customs

Files ISF for clients

Filed Fish & Wildlife, EPA, Lacey act, APHIS, FDA and TSCA.

Run monthly or yearly entry reports upon clients’ requests

Assisted clients or colleagues for any questions regard to entries, duty rates, and shipments

Assisted clients for holding containers by US customs and ensured containers get released ASAP

Run AMS before filing entry to make sure data are matched to documents

Double checked shipment documents to make sure following US customs compliance and requested correcting documents if data are not correct between AMS and documents

Informed clients if products are applying to Free treaty agreement and asked for country-of-origin certificates to follow the US customs compliance

Informed clients if products are involved in anti-dumping (ADD)or countervailing (CVD)

Provided entry charges upon requested

DEMARK CUSTOMS BROKERAGE, Miami, FL

Import & Export & Warehouse / Sep 2017 - Sep 2018

Prepared customs documentation and ensured compliance with applicable laws.

Classified goods according to tariff coding system.

Sign documents on behalf of clients, using powers of attorney.

Utilized Descartes Software for filing entry and achieved a client turnover rate of less than 1%.

Cleared goods through customs and facilitated their delivery to clients.

ANKER INTERNATIONAL SHIPPING LINE, Pembroke Park, FL

Pricing Analyst/Marketing Sales / Feb 2017 – Sep 2017

Processed rate quote requests and analyzed product flow.

Networked with trucking companies for competitive quotes.

Contacted carriers for competitive rates and reached potential customers through email outreach.

ZONIN USA WINEMAKER SUPPLY STORE, Miami, FL

Import /Export Coordinator / Mar 2016 to Feb 2017

Managed order requests, inputted orders into SAP, and handled customer inquiries.

Sent sales orders and purchase orders for wine orders to Italy.

Check order requests in Outlook, an average of 40 email daily.

APEX LOGISTICS INTERNATIONAL, Medley, FL

Import Coordinator / Dec 2014 to Nov 2015

Handled order requests, inputted orders into SAP, and managed customer inquiries.

Achieved a delay rate of less than 1% for clients receiving containers.

Input orders an average of 500 in the last three months into SAP computer System.

PREVIOUS ROLES HELD

MEDITERRANEAN SHIPPING COMPANY, Miami, FL

Ocean Import Customer Service

PANALPINA LOGISTICS, Miami, FL

Air Export Customer Service Agent

ORIENT CONNECTION IMPORT CO., Miami, FL

Office Coordinator / Import / Export

ACME MERCHANDISE CORPORATION, Hialeah, FL

Accounting Assistant Manager

EDUCATION LICENSURE

Master of International Business (MIB)

Bachelor of Science (BS), Hospitality Management

Florida International University, Miami, FL

Custom Broker License # 32044. Active/Renewed Dec. 2023.

SOFTWARE SKILLS

Microsoft Office Suite (Word, Outlook, Excel), QuickBooks, Magaya Logistics

AFFILIATIONS

Beta Gamma Sigma, Florida International University Alumni

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