Manoucheka Cenesca

Manville, NJ *****

ad3xoh@r.postjobfree.com

+1-201-***-****

Dependable and efficient warehouse laborer with strong attention to detail and a clear way of explaining delivery processes to clients.

I put effort into every task assigned, no matter how large or small. Highly skilled in safely using warehouse equipment and performing regular maintenance checks making sure all order processing is accurate.

Work Experience

Order Processor

McKesson Healthcare Solutions - Robinsville, NJ

August 2023 to February 2024

Picking and processing orders to clients after surgery and to patients undergoing chemotherapy. Team Lead

Pitney Bowes - Township of Monroe, NJ

September 2021 to February 2023

Assisting team by providing guidance and instruction to working group. In charge of delegating work, overseeing progress towards goals, and coaching team members as requested. I often serve as a de- facto mentor for the team, without the manager being present. Order Fulfillment Associate

AMAZON FULLFILLMENT CENTERS - Carteret, NJ

December 2020 to August 2022

1-Fulfill customer’s next day orders.

2-Working on a daily with Pallet Jack to collect shipment from trucks. 3-Getting packages inspected/scanned/ allocated for delivery. Customer Service Representative

Approche Sur Mesure - New York, NY

January 2013 to October 2019

Provided Clients With Informations And Updates Regarding Omni Online-In Store orders. Using (SAP) To Lookup Orders-Cancellations-Stock Inquiries-To Create Return Labels. Order Placement Using Demandware Suite. Salesforce Commerce Cloud. Coheirs (CRM) To Create Cases Of All Calls Coming In. French/English Customer Service Rep

Premiere Response LLC - North Bergen, NJ

October 2016 to August 2017

Handled customer inquiries using both telephone and email in regards of any information they need answers for

Researched required information by utilizing available resources provided for us Provided customers with product and service info while entering new customers into the system Documented all calls and information according to standard operating procedures Sales Associate/Customer Service/ E-Commerce

Nordstrom - Menlo Park, NJ

November 2013 to July 2016

As a result of frequent updating product knowledge and cross-selling, I had obtained the number one position in the Trend Accessories/Handbags Department. Surpassed my pre-set annual sales goals for the department leading me to be awarded as a Pacesetter in 2015.

Provided an extraordinary experience for each customer by taking the initiative to assist them in looking for items and providing new and different recommendations. Education

High School Diploma

Phillips Global Institute - Jersey City, NJ

November 2016 to July 2017

Skills

• English

• Order fulfillment

• Account Management

• Customer service

• Multilingual

• Pallet jack

• Digital Marketing

• SAP

• Microsoft Outlook

• Microsoft Office

• Email Marketing

• Product Management

• French

• CRM software

• B2B Sales

• Sales Management

• Sales

• Microsoft Outlook-Microsoft-word-Creating Labels

• Marketing

• Pricing

• Salesforce

• Microsoft Excel- Outlook-Creating labels-

• Research

• Cold Calling

• Mentoring

• E-commerce

• Product Development

Contact this candidate