Project Management Network Infrastructure

William W. Carney, Jr.

360-***-**** **************@*****.*** linkedin.com/in/bill-c-0283aa12/

Architecture & Engineering

Network Infrastructure Systems Cloud Project Management

US Air Force Gulf War Veteran and IT professional with an extensive background in the design, implementation and support of physical and cloud-based systems and network infrastructure. Expertise in collaborating with cross-functional teams to align organizational business requirements with solutions designed to streamline operations. Gulf War Veteran of the United States Air Force skilled in electronics and team leadership. Core Competencies:

System Design

Big Data & IaC

Documentation

Process Improvement

Configurations & Installations

System Support & Patching

Process Automation

Risk Mitigation

Budget Management

Workflow Coordination

Data Analysis

Hardware Maintenance

z CAREER OVERVIEW

SENIOR CLOUD/DEV OPS ENGINEER (TECHOPS, QUALITY & SYSTEMS ENGINEERING – CLOUD OPERATIONS) (CLIENT: DISNEY) APEX SYSTEMS 11/2021 – 10/2023

As an integral component of a DevOps/SRE cultured Systems Engineering team. Actively engaged with development/QA teams, product/project managers, led an array of project and planning initiatives, and managed architectural reviews and designs.

In this dynamic and ever-evolving role, my extensive expertise in Networking, AWS, Akamai, Delphix technologies, along with expertise in systems integrations, forms the cornerstone of my contributions. These skills empower me to adeptly lead teams or work autonomously, deftly navigated the complexities of diverse technologies. Specialized in the orchestration of resilient, secure, and highly dependable solutions for an extensive enterprise environment boasting over 1000 applications.

§Proficiency and delivery in cloud services, especially AWS Cloud services such as AWS Fargate, ECS, Lambdas, ApiGateways, EC2, S3, ALB/ELB, Elasticache, EKS, KMS-Secret Manager, VPCs, and IAM.

§Significant experience in provisioning, tuning, and automating systems and applications, focusing on architecting highly scalable and highly available systems using AWS technologies.

§Mastery in maintaining web, caching, and queuing technologies in substantial high-traffic environments using AWS services.

§Utilized distributed version control systems like GIT, with Continuous Integration/Deployment techniques within the AWS environment and ECS and EKS containerization.

§Demonstrated excellent communication and relationship skills, articulately delivering technical details to both technical and non-technical staff, with the capability to represent the organization in incidents involving other business units.

§Achieved task and project objectives on time, guided and led other Systems Engineers in workload prioritization, technical challenges discussion, and collaboration for identifying effective solutions.

§Proficient in Akamai technologies, leveraging them for content delivery network services, cloud security solutions, and web performance optimization.

§Led architecture and engineering discussions with Delphix technologies, enabling fast, repeatable and reliable cost savings initiatives in multiple DB(Oracle, MySQL, PostgreSQL, MSSQL) implementations across the organization. Initiated the roadmap for self-service access to virtualized data and streamlining data masking to secure sensitive data allowing for a repeatable workflow and methodology enabling shift left cost savings.

§Training and mentoring engineering & operational staff on the processes and troubleshooting tools used for delivering AWS Cloud solutions and other technology stacks.

§Utilizing Jira and ServiceNow to track and maintain documentation of all work delivered and CMDB modifications. Architected and built the infrastructure supporting Smartsheet to Jira integration enabling standardized project and WBS workflows across the organization. Architected and delivered the POC for the Exalate (SNOW to Jira) integrations enabling consistent and accurate documentation of work performed once implemented.

§Architected and Implemented Delphix in shared infrastructure model using AWS Cloud Data Platform enabling automation workflows as shift left and storage reduction in support of an organization wide cost savings initiative.

§Standardizing delivery and facilitating automation and delivery initiatives through Python, Terraform, and Ansible scripted playbooks.

§Identifying and implementing a security model for AWS services and integrating it with Hashicorp Vault and Secret Manager for security credentials and IAM user/role management access.

§Designing, building, and maintaining AWS cloud technologies such as DNS records in R53, supporting AWS EC2 Autoscaling and Load balancing configurations, AWS lambdas, ApiGateway, CloudWatch, CloudTrail, SES, Glue/DMS/ETL, and Code Build/Code Deploy pipelines.

§Integrated Splunk logging with the aforementioned technologies to diagnose and improve operations and integrity of the systems.

§Managing and mitigating security vulnerabilities and findings to ensure data security for all company assets.

SENIOR PLATFORM ENGINEER DATA SCIENCE & ENGINEERING DISNEY PARKS 07/2019 – 10/2021

Collaborated with cross-functional teams to develop and deliver AWS Cloud solutions for the migration of on-premise applications and data structures. Trained operational staff on processes and troubleshooting tools used to deliver AWS Cloud solutions. Used Jira and ServiceNow to track, maintain documentation of work delivered and CMDB modifications. Use GitHub and Terraform to create AWS Cloud solutions to include but not limited to Code build and webhook configurations to create and maintain AWS Batch and Batch Fargate job definitions.

§As a DevOps engineer, implemented AWS Cloud Data Platform to build data lake and infrastructure for Data Science Analytics.

§Provided AI/ML support for the AWS/AZURE/GCP solutions and the on-premise Deep North computer vision system, comprised of video analytics and AI, that includes creating and modifying video analytics algorithms and configurations.

§Identified and implemented security model for AWS services and integrated with Hashicorp Vault and Secret Manager for security credentials.

§Standardized delivery and facilitated automation and delivery initiatives through scripted Python, Terraform, and Ansible playbooks.

§Designed, built, and maintained AWS DNS records in R53, in support of AWS EC2 Autoscaling and Load balancing configurations, AWS SES for email notifications of process and job status, AWS lambdas for AWS SES, AWS Glue/DMS/ETL, and Code Build/Code Deploy pipelines.

§Managed and mitigated security vulnerabilities and findings ensuring data security for all company assets.

§Created AWS Batch and Batch Fargate environments to provide reliable AWS Glue, AWS DMS, and Apache Sqoop ETL/ELT data processing and ingestion to AWS S3 and Snowflake.

CONTRACT CLOUD/NETWORK ARCHITECT/ENGINEER (CLIENT: DISNEY) APEX SYSTEMS 09/2017 – 07/2019

Oversaw the Hosting Network Architecture and Design Enterprise Cloud program for the migration of AWS direct connect connections to AT&T NetBond and leading migrations of internal customers such as ESPN, Disney ABC Television Group, Disney Parks, Disney Studios, Marvel, Lucas Films, and the internal enterprise technology teams.

§As part of these Enterprise Cloud initiatives, provided standards and operational documentation to build out and operationalize AWS, Azure, and Google VPC, VNET, and GCP connectivity delivery.

§Coordinated inter-team automation scripting and building a firewall log data analysis tool to identify connectivity requirements for over 1,300 applications across over 1,000 enterprise and segment network firewalls.

§Collaborated with cross-functional team to develop for direct connect to net bond direct connection migrations that eliminated downtime and saved hundreds of man-hours.

§Built and maintained reporting structure for the program. Created automation scripts in Python to ensure consistent configuration standards were met.

§Evaluated application connectivity needs and ensured adherence to internal security, using findings to create and submit the firewall rule changes needed to enable the business.

§Created, documented, and trained operational staff on processes and troubleshooting tools used to deliver the Cloud connectivity to AWS, Azure, and Google.

MICROSOFT/TCS 03/2013 – 09/2017

MLS MICROSOFT LAB SERVICES DELIVERY TEAM MANAGER 09/2015 – 09/2017

Manage the daily work distribution of the team, provide project and decision support for the team. Onboarded new technologies and managed vertical that included Resource Management and ownership of the SLA metrics/KPI's. Served as the primary point of contact point for Customer Contracts, deliverables, and SOW, delivering regular reporting of all SOW metrics.

§Provided continuous service improvements and roadmap for SOW modifications based on customer trending and specific initiatives, reviewing existing processes for streamlining, removing bottlenecks, and adding automation.

§Monitored ticket queues and ensured that agreed SLAs were met and tracked all the change approvals pending for peer review.

§Analyzed blocked and active tickets and ensured that ticket diaries are updated in a timely manner, as well as engineering and deployment project management team workloads to manage overall workload and customer-driven priorities.

§Mentored and guided the team on all facets of process and technology application and delivery.

GNS O365 (AZURE) NETWORK IMPLEMENTATION ENGINEERING TEAM LEAD 03/2014 – 09/2015

Managed daily work distribution, as well as project and decision support for the team. Collaborated with key stakeholders on risk assessment and mitigations. Ensured the timely and highest quality service Delivery and SLA compliance through monitoring ticket queues and tracking pending change approvals. Recruited, hired and evaluated team members, as well as provided regular mentoring and guidance.

§Contributed towards preparation and delivery of SDR/MBR/QBR Deck and other internal and external reports.

§Reviewed blocked tickets and ensured correctly updated status of all tickets and work orders.

§Clarified technical and process queries and removed blocks for issues.

§Provide guidance and resources to the Service Excellence team for implementing the continuous service improvements automation and value adds.

GNS O365 NETWORK IMPLEMENTATION ENGINEER III 03/2013 – 03/2014

§Created Request for Change RFC, Method of Procedure (MOP) for implementation, (MAC) move, add, change, and escalation request support for the O365 Dedicated Service Offerings and ITAR/GSGO environment.

§Implemented changes in accordance with company standards and architecture.

§Completed changes within customer specific SLA, project schedule and customer request dates.

§Provided network support for Cisco, Nexus, and Juniper hardware platforms, as well as escalated network support for O365 Dedicated and Federal properties.

CONTRACT NETWORK ENGINEER REI APEX SYSTEMS 06/2011 – 12/2012

§Designed deployed and maintained Cisco Wireless LAN Controllers, Cisco Prime Infrastructure, routers and switches, and switching and routing, and BGP and EIGRP routing protocols.

§Conducted packet-level analysis of wired and wireless traffic to enhance network and application performance.

§Engaged in feasibility studies on strategic and tactical plans for development of new telecommunications and network systems to meet current and projected business needs.

§Evaluated the costs and benefits of proposed and existing WAN, Internet and voice services, making recommendations to Information Services management.

§Performed technical analyses and led the design of network or telecommunications plans.

§Collaborated with Information Services staff and business personnel to create solutions for production-level operations.

SENIOR TECHNOLOGY ENGINEER CSI CONSULTING 04/2010 – 06/2011

§Monitored, managed and maintained contract for technology infrastructures that included design, development, and maintenance of customer infrastructure, networks, server and data storage architecture, wireless and wireless mesh technologies, Voice/VoIP, virtualization, and integration.

§Provided consultation on projects, technical leadership and direction to customers.

z EARLY CAREER

SENIOR TECHNOLOGY ENGINEER PORT OF TACOMA 04/2006 – 04/2010

SENIOR NETWORK ENGINEER PORT OF TACOMA 02/2005 – 04/2006

CONSULTING ARCHITECT & SENIOR NETWORK ENGINEER HALLKINION 01/2004 – 08/2004

MANAGER, MIS/IT STELLAR ONE CORPORATION 2002 - 2003

z EDUCATION & CERTIFICATIONS

Bachelor of Science, Information Technology, University of Phoenix

AWS Certified Solutions Architect Associate SAA-C02 (training completed)

Cisco Certified Network Associate

Cisco Certified Design Associate

Compaq/HP Accredited Systems Engineer

Tru64 UNIX Specialist

SAN Specialist

IBM AIX Certification (Network Operating Systems)

Apple Certified Maintenance Technician

z TECHNICAL PROFICIENCIES

Delphix, Atlantis, Terraform, Ansible, AT&T NetBond, API, BlueCat, QIP, Gitlab, Python, AWS, Azure, Google, Virtual Network, Cisco, Juniper, Palo Alto, Windows, Windows Server, Hyper-V, Active Directory Microsoft Exchange, TCP/IP, LAN, WAN, WLAN, VPN, HP, Citrix, IDS, Security, Red Hat Linux, Sun Solaris, Raid Disk Technology, Firewall One, Netscreen, WatchGuard, Cisco PIX, Cisco ASA, ACS, Sybase, MSSQL, MySQL, Norton Antivirus, CA inoculate IT, McAfee, Cisco routers, switches, network appliances, WAP, LWAP, wireless LAN controllers, Indoor/Outdoor Wireless Mesh technologies

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