Fatima Liliana Alcala Cortes
Corona CA 92879
******.********@*****.***
PROFESSIONAL E X PERIENCE
Sunrise Medical Associates April 2023 — Present
Administrative Assistant — Schedule Coordinator
© Operating Incoming calls
Meet and greet guest
Schedule meetings Virtually and in person
Ordering office supplies maintain the office well organized
Receiving Faxes and sending faxes
Filling out death worksheets for doctors and receiving death attestations
Maintaining confidentiality of patients and doctors
Scheduling Physicians monthly shifts
Filling out prescription for doctors
Canyon Ridge Hospital, Chino CA August 2021 — November 2022
Front Office -Receptionist
¢ Operating the switchboard to relay incoming and outgoing calls and Paige.
Maintaining confidentiality of facility employees and patient information.
Communicate clearly with patients and staff regarding policies and procedures.
Schedule new appointments and next-day reminders.
Prepare & facilitate important documents in a timely manner.
Enforce proper boundaries when interacting with patients and their families.
Streamline the online filing system
Office equipment of printers, mail and internet.
Target, Montclair CA December 2019 —- April 2021
Cashier Associate
e Handling of the cash registers and providing customer service
Greeting all customers with a friendly and positive attitude.
Meet with team leaders to discuss new policies and procedures.
Following strict Covid procedures to ensure guest safety at all times.
Assisted with merchandise inventory, loss prevention tactics and customer interaction skills.
Always reliable and the go-to person to cover my colleague’s shift
Lopez Electric December 2018 — December 2019
Front Office Administrator/Receptionist
e Answer incoming calls and meet and greet visitors
Providing service quotes and updating the price log sheets
Schedule meetings and appointments and keep calendars up to date
Office equipment operation
Additional office administrative duties
EDUCATION
Ganesha High School
Diploma