Harry Demosthenous

***- ** ****** ******* **********, Bayside NY, 11364

718-***-****

ad3xkc@r.postjobfree.com

Education: New York City College of Technology (CUNY) Brooklyn, NY Bachelor of Technology in Hospitality Management (2017) The Culinary Institute of America, Hyde Park, NY

Associates of Occupational Studies in Culinary Arts (2014) Work Experience:

09/23- Present Juice Press Manhattan, NY

Head of Operations

● Strong analytical, organizational and communication skills with a deep understanding of retail operations and market trends

● Audit Juice Press stores to ensure operations are carried on in appropriate, cost-effective ways

● Upgraded operational management systems, processes and best practices

● Improving performance and strategies, securing compliance and providing corrective actions

● Maintain an ongoing, positive and proactive relationship with all internal and external customers 07/21-9/23 Hyatt, Andaz 5th Avenue, Manhattan, NY

Director of Housekeeping

● Oversaw the planning, cleanliness, and maintenance of guest rooms and all public areas

● Implemented controls and monitored staffing levels daily to increase efficiency by over 15%

● Drove housekeeping staff to increase “Guest Cleanliness” scores six months in a row

● Purchased hotel supplies and balanced checkbook with monthly purchases of up to $40k

● Handled all special projects, compliance, kept up to date with all brand standards 06/17-07/20 Hyatt, Grand Hyatt New York, Manhattan, NY Operations Manager (Food & Beverage)

● Responsible for maintenance and sanitation in all food production service areas in compliance with federal, state, and local food safety regulations

● Prepared 2020 amortization books and purchased all equipment within calculated budget of $60k

● Coordinated with Culinary and Banquets to deliver food and equipment to events

● Scheduled 80+ employees to maintain maximum productivity and successfully reduced YOY hours by 1.2% while complying with union regulations

● Scored highest YOY increase (19%) in the eastern region for employee satisfaction and engagement including the categories of “Foster a Culture of Care” & “Achieve Results” Achievements and Certifications:

NYC Dept. of Health and Hygiene Certificate in Food Protection and Handling AHLEI Certificate for completion of the Front Office Manager Program Servsafe Certified

Languages: • Greek (Speak, read, and write fluently)

• Spanish (Working knowledge)

References: Available upon request

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