Anetta M. McNurlin

*** * **** **., ********* OH *3130 614-***-**** ad3xhq@r.postjobfree.com

Adaptability to individual situations and comfort styles, incorporating the best of technology & timeless personal attention. Proven effective communication skills, complimented by a diverse and well-rounded business experience in corporate, small business & non-profit environments.

Approachability and openness to new ideas and suggestions. Listening, questioning and researching skills enable consideration of all options to achieve a desired outcome.

Independently or cooperatively able to reach team objectives & meet personal and group deadlines. Objectives met or exceeded through utilization of available and created resources. Effective communication focus on relationship building. Project orientation approach allows flexibility and agility to successfully move from one area of work to another.

Bachelor of Arts, Miami University, Oxford, Ohio.

Winderl Kaminsky Insurance Lancaster, Ohio

Customer Support – Property Casualty Agent September 2022 – August 2023

National Producer 20563802 – Ohio Insurance License 1480912

Clerical & support duties included answering phones and greeting clients, setting up appointments, fielding policy service question, assisting with beginning an insurance claim and taking policy payments. Use of Microsoft programs, agency proprietary programs and insurance provider systems within a confidentiality-controlled environment.

Sales responsibilities - assessment of client needs to determine best policy coverage with the best price with the right company. Preparation of quotes/proposals for home, auto, boat, motorcycle, travel trailer, ATV, small business & general liability.

Airtron Heating & Air Conditioning Columbus, Ohio

Health Safety Environment Coordinator Interim: August 2015 – November 2015

November 2015 – June 2020

Management of division safety program for office, production, & service team members. DE safety training for all new employees and monthly employee training in addition to the development of site-specific health, safety and environmental training including dramatic examples of safety situations and interactive learning games to deliver timely information. One-on-one and small group safety coaching. Facility safety inspections, worker observation & documentation, site specific safety plans and jobsite visits. Record keeping and documentation of EPA, OSHA, fleet, environmental & waste management, refrigerant inventory management, and inventory control of safety materials. Incident investigation. Staff for Safety Committee. Division Wellbeing resource. 2016 DE mentorship program participant.

Completed training/certified: OSHA 30-Hour Construction, Qualified Installer Firestop Products, ISO14001:2015 Auditor Training, Mental Health First Aid, Medical First Aid, AED, CPR.

Anetta M. McNurlin 614-***-**** - ad3xhq@r.postjobfree.com

Airtron Service Specialist March 2004 – August 2015

Customer point of contact for service for commercial/consumer HVAC company. Sales of maintenance contracts & contract management. Development of equipment sales leads, including builder upgrades. Constant top ten for contract sales in USA. Multiple sales contest winner. Top-referring agent to outside duct cleaning companies. Team participant for division advertising and marketing.

Write One January 1997 – Present

Communications Consulting

Independent public relations & event planning – facilitator/developer of media & public awareness through direct representation, press conferences & origination of event-centered campaigns. Development of message strategies through advertising, brochures, newsletters & electronic media. Grant proposals, research and individual personal promotion. Volunteer activity since 2006.

Loan Officer September 2001 – June 2003

Heartland – New Century

Originator of mortgage loans –Non-conforming Ohio home purchases & refinancing with focus on consumer debt consolidation. Conforming loan market – Marketing specific loan programs.

Verizon Information Services/GTE Directories March 2000 – August 2001

Advertising Account Specialist

Directional ad sales consultant to diverse customer base for largest print/electronic directory publisher in the U.S. Copywriting, ad design & post-sale customer service resulted in 15% account base growth and an 11% net growth. Average business $1560K.

AT&T Account Manager December 1998- October 1999

Ohio Growth Markets

Management of $1.5 million-plus account base, serving customers south-central Ohio which included rural & urban businesses. Diversity included: finance, manufacturing, services, technology & retail clients. Expanded customer base by building upon existing sales while aggressively expanding business.

Ohio Chapter NASW April 1988 – March 1997

Coordinator of Social Policy & Action

Promotion & advancement of public policies/programs aimed at human needs to improve quality of life for both social work professionals & Ohioans. Strategy, policy development & initiatives as a legislative agent working with committees, volunteers, coalition members & the Ohio General Assembly. Delivery of testimony, presentation at public hearings, meetings & other forums. Frequent lecturer for both master & baccalaureate programs & conferences. Advertising & design concepts, brochures, booklets, PSAs and informational video programming. Conference advertising, promotion and trade show coordination. Editor/chief writer for newsletter – 1995 & 1993 OSAE Merit Award for Outstanding Serial Publication.

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