LUCY HIGGINS

Knoxville, TN ***** - 931-***-**** - ad3xh3@r.postjobfree.com

https://www.linkedin.com/in/lucyhiggins1/

EDUCATION

The University of Tennessee, Knoxville, Haslam College of Business Knoxville, TN Bachelor of Science in Business Administration Graduation: May 2025 Major: Human Resource Management Minor: Psychology Cumulative GPA: 3.48

WORK EXPERIENCE

Barre3 Knoxville, TN

Front Office Staff October 2022 – Present

● Orchestrated a welcoming and efficient front office experience, providing exceptional customer service to gym members and guests

● Facilitated a safe environment for Barre3 children with educational and entertaining activities

● Ensured strong client relations while maintaining an organized, clean, and welcoming studio atmosphere Cherokee Country Club Knoxville, TN

Retail Sales Assistant June 2023 – November 2023

● Contributed exceptional interpersonal skills by actively assisting customers with product inquiries, offering personalized recommendations, and ensuring a positive shopping experience

● Directed tennis court bookings, optimizing court utilization and member preferences

● Executed strong communication skills while answering calls, maintaining high customer service quality

● Oversaw inventory control, including regular stock assessments, restocking, and organization of merchandise displays

Roots Fayetteville, TN

Social Media/Sales Assistant May 2022 – August 2022

● Developed social media marketing strategies to create engaging and relevant content

● Scheduled local markets to attend, promoted products on social media posts, and handled sales

● Managed inquiries and communication with customers INVOLVEMENT

Kappa Delta Fraternity Knoxville, TN

Member/Guard August 2021 – Present

● Responsible for coordination of a group of 400+ women for chapter meetings and maintained order during chapter meetings as well as ritual events

● Collaborated with the New Member Educator to ensure that there is a strong knowledge and appreciation for the ritual across the chapter

VOLUNTEER WORK

Prevent Child Abuse America Knoxville, TN

Fundraising Volunteer August 2021 – Present

● Collaborated with Prevent Child Abuse America through a variety of philanthropy Kappa Delta events to raise money

Girl Scouts of the USA Knoxville, TN

Mentor August 2021 – Present

● Worked hands-on with Girl Scouts in the Knoxville area to guide and mentor them on their leadership abilities and reinforce the importance of integrity and friendships SKILLS & COURSEWORK

- Abnormal Psychology - Research Methods in Psychology - Excel

- Behavioral Psychology - Psychological Research Methods - Microsoft Office