MADDIE BREAKWELL

*** * ****** ****, *** **** Chandler, AZ 85286

Cell: 801-***-**** ad3xfv@r.postjobfree.com

PROFESSIONAL SUMMARY

Self-motivated sales professional, experienced in both technical and non- technical, fast-paced team environments. Relationship building and closing expert.

SKILLS

Energetic and driven, People-oriented, Problem-solving, Excellent people skills, Able to persuade others effectively, Opening and closing procedures, Upselling, Customer service, Self-motivated

WORK HISTORY

Buyer-December 2021-Dec 2023

Global Lending Service- Chandler, AZ

I manage 150 dealerships in Texas. I work with the finance department to make sure the numbers are accurate before they sell the vehicle to customers. It is fast paced, and have to multitask 3-4 things at a time. Server/bartender-Dec 2022-July 2023

Zipps-Chandler, AZ

Taking customers orders and making sure they came out immediately and correct. Served alcoholic drinks, had to verify age and I.D. had to take payments and be fast paced with multitasking.

Digital Marketing-Account Strategist-August-December 2021 Concentrix (Google Ads) Chandler, AZ

Responsible for driving advertising growth by educating, providing solutions and consulting with agencies directly. Design and implement all the aspects of campaign strategies to optimize the client's goals. Roadside assistance-January 2021-July 2021

Tesla-Draper, UT

Assisting customers in emergency situations, calming them down, multitasking and having to be very detail oriented. Making sure to represent the Luxury company and making it the best experience owning a Tesla, even through the stressful time they currently are in. Making sure to provide the best customer service and honoring the high end experience of Tesla. Sales Rep and Trainer- June 2019-May 2020 (Due to Covid) Aperture Medical- Sandy UT

Assisting in setting up appointments for insurance companies. Answering any questions the client may have. Having knowledge, and answering questions quickly is a must. Multitasking and multiple windows open at a time.

Sales Associate/ Closer- Sept 2018-June 2019

Larry H Miller-Sandy UT

My job was to help customers rebuild credit, and get into a vehicle they loved. Very detail oriented and fast paced. Building long term relationships and striving for happiness one car sale at a time. Sales/Internet Sales October 2017-Sept 2018

Larry H Miller Honda- Murray, UT

Started on the Internet Sales team. That involved answering inbound calls off of our Ksl/Auto posts. Answering questions, and getting the customers into the dealership. I then asked to start selling vehicles, and that included building relationships with the customer, having knowledge of all the vehicles, new and used. I tried to make it as easy as possible for the customer, making relationships that create repeat customers. Member Services June 2015- October 2017

Healthequity-Draper, UT

Inbound phone calls to help members with health insurance and Health Savings account questions. Very personal information, so we always have to verify calls to insure no HIPAA laws are broken. Had to be quick at inputting information, while being pleasant and relating to the member, making sure to have met all their needs on the first call. Service Advisor September 2014 to June 2015

Ken Garff Nissan - Orem, UT

Quoted prices, and cost to repair vehicle

Contacted new and existing customers to discuss how their needs could be met through specific products and services.

Recorded accurate and efficient records in the customer database. Completed daily outbound calls, up to 8 hours per day. Service Advisor February 2014 to September 2014

Brent Brown Toyota - Orem, UT

Built relationships with customers and the community to promote long term business growth.

Met existing customers to review current services and expand sales opportunities. Kept detailed records of daily activities through an online customer database. Negotiated prices, terms of sales and service agreements.

Service Advisor June 2011 to January 2014

Lexus of Lindon - Lindon, UT

Built relationships with customers and the community to promote long term business growth.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Met existing customers to review current services and expand sales opportunities. Kept detailed records of daily activities through an online customer database. Prioritized tasks and projects to meet tight deadlines. Recorded accurate and efficient records in the customer database. Created sales contacts with on- and off-premise accounts. Selected the correct products based on customer needs, product specifications and applicable regulations.

Server/Bartender 2010 to April 2011

Skunk Creek - Phoenix, AZ

Built relationships with customers and the community to promote long term business growth.

Greeted guests in a timely and professional manner. Waited on multiple customers at the bar and throughout the bar area. Maintained full knowledge of beverage lists and promotions. Poured drinks using standard pour according to specifications. Served each guest courteously, quickly and efficiently. Sales Associate January 2008 to September 2010

Dillards - Provo, UT

Greeted customers and ascertained customers' needs. Developed positive customer relationships through friendly greetings and excellent service.

Stocked shelves and supplies and organized displays. Answered questions regarding the store and its merchandise.

Stock Manager October 2007 to December 2008

American Eagle - Provo, UT

Promoted from Team Leader to Assistant Manager within about 4 months. Implemented a new ordering process and identified poor work habits to improve process effectiveness.

Trained and developed new associates on POS systems and key sales tactics. Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.

Completed stock orders and managed inventory levels. Removed damaged, out-of-code, not-in-set and discontinued items from displays. Educated employees on new merchandise during seasonal workshops.

EDUCATION

Utah Valley University- Orem, UT

High School Diploma- Timpview High School graduated class of 2008 Provo, UT

Utah Girl's State Delegate July 2007 Southern Utah University, Cedar City, UT

Hope of America Citizenship Award May 2002

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