Suzette Bobb, M.Sc.,MBA

646-***-**** ad3xdv@r.postjobfree.com Huntington Station, NY 11746 LinkedIn

SENIOR SOLUTION ARCHITECT / SALES ENGINEER

Experienced Senior Solutions Architect / Sales Engineer IT Solutions Strategist Cloud & Cybersecurity Expert

Innovative, results-driven, seasoned Senior Solution Architect / Sales Engineer with 20-year career focused on transforming organizational operations through innovative IT solutions. Expertise in wide array of domains, including cloud computing (Microsoft Azure Stack), Microsoft Office 365 offerings, network infrastructure solutions, virtualization, identity, security, business continuity, backup and disaster recovery, data platforms, governance, managed IT, and cybersecurity services (XDR/EDR & SIEM). Possess robust project management skills, successfully navigating complex projects involving computer systems, networks, hardware, and software. Exceptional interpersonal communication skills, able to build and fortify strong relationships with business leaders to design solutions exceeding requirements.

Designed and engineered hundreds of solutions in various technologies resulting in ~$30M in sales across healthcare, finance, cloud services, e-commerce, multinational corporations, government institutions, digital companies, and educational institutions.

Generated several thousand successful proposals, providing customers with IT solutions customized to specific needs of client organizations.

Committed to quality and continuous improvement in preparing technology solutions designed to meet performance, scalability, and security requirements.

KEY STRENGTHS

Networking/SDWAN & Cybersecurity Leadership & Team Building Solution Architecture/ Project Management

Solution / Consultative Selling Presentation Skills Documentation & Communications

Customer Engagement Cross-functional Collaboration Business Development

VMware/Virtualization/ Hypervisors/Citrix VDI Cloud Computing/Microsoft Azure Stack Copilot/AI/ML

Backup and Disaster Recovery Microsoft Windows Server Active Directory/Azure AD

Cloud ID Services/MFA/SSO SaaS Offerings/Migration Strategies MDM/Intune

TECHNICAL PROFICIENCIES

Compute & Storage: Dell/EMC, HPE, Pure Storage, NetApp, Nimble, Nutanix, Synology, Buffalo TeraStation

Microsoft Technologies: Microsoft Azure Stack, Microsoft Windows Server, Windows Active Directory, MS Exchange, MS Visio, Microsoft Office 365 Offerings (Intune, Autopilot, Copilot, Azure OpenAI, Azure MFA, Entra ID etc.)

Network & Security: Cisco, Fortinet, SonicWall, Juniper, SilverPeak, CrowdStrike, SentinelOne

Cloud Service Providers: Microsoft Azure, AWS, Google Cloud Platform (GCP), HPE Greenlake

Backup & Disaster Recovery: Datto, Unitrends, Barracuda, 11:11 Systems

Web Hosting & Telephony: Cisco (including Cisco Unified Communications), Mitel, NEC

Messaging & Security: Mimecast, Proofpoint, Barracuda

Tools: Azure Quoting Tool; Dell Configurator, HPE Quoting Tool, Cisco Commerce Workspace (CCW)

PROFESSIONAL EXPERIENCE

Senior Solution Architect ITsavvy Hauppauge, NY (MSP/MSSP/System Integrator) 9/2013 – 1/2024

Designed and documented end-to-end architectures for technology solutions, skillfully presenting sales proposals to C-level executives, contributing significantly to successful closure of opportunities. Gather comprehensive requirements from stakeholders used to construct tailored solutions based on company’s technology portfolio. Developed solutions meeting highest standards of cost, performance, and compatibility. Crafted detailed responses to RFPs and RFIs, articulating complex technical solutions with clarity and precision.

Contribution Highlights:

Developed and managed detailed proposals (i.e. managed services / helpdesk / cybersecurity etc.), creating plans to precisely meet client requirements, and leading to $30M in sales.

Increased sales pipeline by 50% by developing persuasive sales presentations and quotes for comprehensive portfolio of IT and Data Integration offerings.

Gathered requirements from stakeholders to understand their needs and build solutions based on ITsavvy’s product portfolio of hardware, software and services.

Support the sales team in pre-sales activities by conducting technical presentations, product/technical demonstrations, and solution walkthroughs to potential clients including C-level audience.

Assess various technologies and platforms to determine the most suitable options for the solution, considering factors such as cost, performance, and compatibility.

Craft detailed responses to requests for proposal (RFP) and request for information (RFI) documents.

Conducted Quarterly Business Reviews (QBR) for managed service clients and identifying product upsells within existing clients to match customer needs and requirements.

Developed migration strategies to move from on-premises infrastructure to cloud (such as Azure IaaS, WVD, Windows 365, Azure AD DS, Exchange Online etc.) and cloud to cloud migrations.

Serve as the technical sales lead throughout the pre-sales cycle, including conducting proof-of-value (POV) results and proof-of-concepts (POCs), driving success, leading customer relationships with the Enterprise Account Executives.

Lead deployments, implementations and integrations with the after-sales delivery team to ensure on-time and accurate project delivery.

Sales Engineer CT Networks Hauppauge, NY (MSP/SYSTEM INTEGRATOR) 11/2007 – 8/2013

Reviewed, developed, planned, and designed complete network infrastructures for external clients at leading Telephone Services and Data Solutions company. Built expertise in wide range of technologies, including WAN / LAN Network Protocols, peripheral devices, security protocols, disaster recovery, backup, storage, and virtualization technologies. Built extensive experience in telecommunications technologies, ranging from Cisco Unified Communication to solutions from Mitel and NEC. Collaborated with diverse portfolio of clients throughout the sales process, working closely with external customers and internal Account records to guide closure on technically feasible solutions.

Contribution Highlights:

Developed strong positive relationships with key technical C-Level decision-makers throughout sales process, increasing sales and margins by conducting presentations and training to clients and producing detailed and targeted RFP / RFI responses.

PREVIOUS EXPERIENCE

Systems Engineer Extreme Networks New York, NY

Sales Engineer Global Crossing New York, NY

EDUCATION

Master of Business Administration (MBA) Long Island University Brooklyn, NY

Master of Science, Computer Science Long Island University Brooklyn, NY

CERTIFICATIONS

Barracuda BU100, BT10, BT265, ESS01

Systems Engineer – Server Credential Dell, Inc. 2022; Systems Engineer – High-End Storage Credential Dell, Inc. 2022

Proofpoint Accredited Channel Sales Professional / Engineer (PACSP / PACSE); Microsoft Presales Specialist Microsoft

SB

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