Team Member Customer Service
Resume:
Ricardo Hernandez
Palos Hills, Il
ad3xd4@r.postjobfree.com
Professional summary
Employable Labor worker who delivers high-quality output consistent with company standards. Consistently exerts physical effort in handling objects. Adheres to plant and corporate safety rules and guidelines. Qualified labor workers follow basic safety precautions to reduce exposure to hazards or physical risks. Comfortable repeatedly lifting and moving products unassisted. Go-to person for handling and resolving all concerns or issues raised by workers at site. Multi-tasker with strong capabilities in reading and interpreting blueprints and drawings. Excellent at maintaining records, and completing projects within agreed deadlines and approved budgets. Hardworking laborers focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking challenging tasks. Dedicated to business success.
Skills
●Project coordination and supervision
●Stock and inventory management
●Safety and compliance
●Heavy machinery operation
●OSHA requirement knowledge
●Cement work
●Verbal communication
●Teamwork
Experience
October 2023 - Present
Schnider National, Gary, IN
●Inspected truck before and after trips, documenting any issues or malfunctions.
●Complied with Department of Transportation regulations for hours of service.
●Checked load security prior to departure from the origin site.
●Communicated with dispatch team regarding route changes, delays or other updates.
●Followed all applicable traffic laws and safety regulations while driving.
●Ensured timely delivery of goods in accordance with customer requirements.
●Consistently monitored fuel levels throughout shift.
●Maintained records of cargo delivery information such as weight, time and date of deliveries, customers received from and delivered to.
●Assisted in loading and unloading freight when needed.
●Loaded, secured and transported cargo from warehouse to designated locations.
●Completed daily log books accurately recording mileage, destinations and rest periods.
●Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
●Read and interpreted maps to determine vehicle routes.
●Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
●Retained valid proof of insurance and registration in vehicles.
●Utilized pallet jacks and forklifts to load and unload materials off trucks.
July 2023 - August 2023
Fedex Ground - Delivery courier
●Ensured timely delivery of packages to customers in accordance with company standards.
●Provided excellent customer service when interacting with clients during package pickups and deliveries.
●Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
●Delivered items directly into customers' homes when necessary, providing additional customer service support.
●Followed all safety regulations while operating a motor vehicle on public roads.
●Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
●Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
●Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
●Created delivery routes based on destinations and timelines to maintain efficiency.
●Assisted with loading and unloading of freight at warehouses and distribution centers as required.
●Drove an assigned truck between designated points according to established schedules for delivery purposes.
●Documented pickups and deliveries and submitted reports after shift.
March 2023 - April 2023
Kenco Group, Morris, Il - Forklift driver
●Moved freight, stock and other materials to and from storage and production areas and loading docks.
●Loaded pallets onto trailers for shipment.
●Maneuvered forklift over and around loaded pallets, boxes and other materials.
●Ensured safety procedures were followed when operating forklifts.
●Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
●Performed daily maintenance checks on forklifts to ensure optimal performance.
●Transported materials between storage areas, loading docks and delivery vehicles as needed.
●Communicated with supervisor and other warehouse staff to coordinate work.
●Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
●Packaged, labeled and tagged goods before transfer.
●Used handheld scanners for warehouse management system compliance.
●Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
●Inspected lifts before use to prevent damage to goods.
●Reported safety and quality issues to management.
August 2022 - March 2023
C & P installation inc, Hodgkins, Il - Labor worker
●Laid cement work and performed welding services to reinforce installations and finalize appearance.
●Maintained work site area by demolishing un-needed structures, removing and disposing of rubbish, and cleaning the area.
●Installed framing, sheathing, roofing, and sliding to contribute to the finished product.
●Operated heavy construction equipment and construction machinery according to organizational policies and procedures.
●Followed established job site safety regulations and maintained a safe and clean work area.
●Transported work materials, set up power tools, cutting equipment, and saws to complete job duties.
●Correctly and safely used hand tools, cutting equipment, ans saws to complete job duties
●Keep clean and safe workspace on job sites by avoiding clutter and disposing of hazardous material.
●Collected trash and unused construction materials and disposed of in proper receptacles.
●Used equipment to transport heavy materials and reduce risk of injuries.
●Received and processed written and verbal instructions, prints, and work orders.
●Met safety expectations in line OSHA mandates, governing site safety requirements, building standards, and codes.
●Supported production goals by working well with small and large teams to accomplish objectives.
●Assessed project area meets standards for user safety and installation quality.
●Operated heavy construction equipment and construction machinery according to organizational policies and procedures.
February 2021 - August 2022
Apex companies, West Chicago, il - Labor worker
●Laid cement work and performed welding services to reinforce installations and finalize appearance.
●Maintained work site area by demolishing un-needed structures, removing and disposing of rubbish, and cleaning the area.
●Installed framing, sheathing, roofing, and sliding to contribute to the finished product.
●Operated heavy construction equipment and construction machinery according to organizational policies and procedures.
●Followed established job site safety regulations and maintained a safe and clean work area.
●Transported work materials, set up power tools, cutting equipment, and saws to complete job duties.
●Correctly and safely used hand tools, cutting equipment, ans saws to complete job duties
●Keep clean and safe workspace on job sites by avoiding clutter and disposing of hazardous material.
●Collected trash and unused construction materials and disposed of in proper receptacles.
●Used equipment to transport heavy materials and reduce risk of injuries.
●Received and processed written and verbal instructions, prints, and work orders.
●Met safety expectations in line OSHA mandates, governing site safety requirements, building standards, and codes.
●Supported production goals by working well with small and large teams to accomplish objectives.
●Assessed project area meet standards for user safety and installation quality
January 2019 - february 2022
C & P installation inc, Hodgkins, Il - Labor worker
●Laid cement work and performed welding services to reinforce installations and finalize appearance.
●Maintained work site area by demolishing un-needed structures, removing and disposing of rubbish, and cleaning the area.
●Installed framing, sheathing, roofing, and sliding to contribute to the finished product.
●Operated heavy construction equipment and construction machinery according to organizational policies and procedures.
●Followed established job site safety regulations and maintained a safe and clean work area.
●Transported work materials, set up power tools, cutting equipment, and saws to complete job duties.
●Correctly and safely used hand tools, cutting equipment, ans saws to complete job duties
●Keep clean and safe workspace on job sites by avoiding clutter and disposing of hazardous material.
●Collected trash and unused construction materials and disposed of in proper receptacles.
●Used equipment to transport heavy materials and reduce risk of injuries.
●Received and processed written and verbal instructions, prints, and work orders.
●Met safety expectations in line OSHA mandates, governing site safety requirements, building standards, and codes.
●Supported production goals by working well with small and large teams to accomplish objectives.
●Assessed project area meets standards for user safety and installation quality.
●Operated heavy construction equipment and construction machinery according to organizational policies and procedures.
Education
August 2015 - May 2019
Amos Alonzo Stagg High School, 8015 w. 111th St. Palos Hills, Il - High School Diploma
GPA 3.9
School scholar athlete
Special Certifications
●Class A Commercial Drivers License
●Forklift Operator
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