● Michael Jones 469-***-****

Cedar Hill, TX *****

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SUMMARY

Warehouse \ Logistics Professional with over 7 years’ experience supporting Global Logistics organizations specializing in providing Forward & Reverse Logistics coordination to several telecommunications network service providers in over 130 countries. Highly knowledgeable in all areas of logistics with emphasis on reverse logistics processes.

• Reverse Logistics • OEM 1 Vendor Management • Forklift Certification Training

• 3rd Party Logistics Support • Data Management Support PROFESSIONAL EXPERIENCE

CTDI, Inc. Dallas/Ft. Worth, TX June 2010-Present

Lead Program Manager

Coordinate & support CTDI’s Reverse Logistics Business unit for Coriant, Inc. providing warehouse coordination duties supporting all receiving, packing and shipping requirements to Coriant’s global contract manufacturing base. Provide training & support to new CTDI personnel in proper forklift operations, Train in proper packaging & handling of telecommunications equipment throughout the Reverse Logistics \ repair processes. Producing necessary Commercial Invoicing for global bound shipments. Organize & coordinate Data Entry, manage material process flows & provide system error resolution between CTDI logistic management tools and Coriant ERP/ data operating systems. Provide Warehouse & Logistical support to the other business units within the CTDI facility. Worth area.

Effectively manage reverse logistics RMA repair processes for global customer base. Provide Cycle Counting support during Inventory & Auditing reviews. Expertly handle training to CTDI’s support staff on Coriant repair/return process flows and repair data management requirements.

Robinson Steel Arlington, TX April 2001-June, 2010 Warehouse Maintenance \ Machine Operator

Responsible for the Laser cutting machines providing operation, maintenance and training for all new personnel in regards to the safe handling and operations of the laser cutters. Provided forklift certification training to all warehouse personnel. Coordinate & manage materials in the warehouse through all phases of the metal cutting process. Michael Jones 469-***-****

Cedar Hill, TX 75104

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EDUCATION / TRAINING

NEC: Engineering Technician \Soldering Certification TECHNICAL SKILLS

Micro Office Suite: Outlook, Excel, Word,

Product Lifecycle Management: AGILE, Coriant (GDMS) internal data system ERP Operating Systems: SAP, CTDI (ETOS) operating systems.