Security Officer Front Desk
Resume:
Elexis Dorsey
Objective
Houston, TX *****
************@*****.***
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results- driven with a passion for growth and efficiency to meet company needs and increase service value. Authorized to work in the US for any employer
Work Experience
Security Officer I
Memorial Herman Hospital - Houston, TX
June 2021 to Present
• Trained in emergency response protocols and techniques, including CPR and First Aid.
• Intervened in potentially violent conflicts while remaining professional at all times.
• Responded quickly and efficiently to calls for assistance from the public.
• Enforced safety regulations, policies and procedures to ensure a safe environment. Shift Lead
Walgreens - Houston, TX
March 2019 to February 2023
• Assist in the training/development of new hires; act as employee mentor
• Resolves customer issues and answers questions to ensure a positive customer experience
• Managed store closing and opening procedures to ensure safety and security.
• Managed inventory levels and minimized loss, following company systems and guidelines.
• Assist with ordering, checking vendors
Front Desk Receptionist
Wilson Air Center - Houston, TX
January 2018 to February 2019
• Delivered a proactive, personalized service experience to Private and Corporate Aviation clientele.
• Coordinating aircraft services, such as fuel and hangar storage
• Performed data entry and administrative duties such as filing, scanning documents, updating databases.
• Answered phones to assist customers in making, altering, or canceling reservations and processed customer invoices.
Supply Specialist
Us Army - San Marcos, TX
February 2014 to April 2018
• Assisted in the preparation of requisitions for supply orders.
• Performed cycle counts to ensure accurate inventory levels.
• Managed all incoming and outgoing shipments, ensuring accuracy of order information. Security Officer
Texas Southern Police Department - Houston, TX
June 2015 to December 2017
• Responds to emergencies by assessing the situation and employing tact, diplomacy and individual judgment
• Patrolled premises regularly to maintain order and establish security presence.
• Interacted courteously with public while maintaining order at large gatherings and events.
• Understand and enforce rules and regulations as they pertain to the company or the client pursuant to post orders
Education
Approved SPD course completion certificate in Sterile Processing Ashworth College
August 2023 to December 2023
High school diploma
Sterling High School - Houston, TX
2010 to 2014
Skills
• Clerical (3 years)
• HIPAA Compliance (2 years)
• Microsoft Office (5 years)
• Front Desk (3 years)
• Supervising Experience (4 years)
• Security (6 years)
• Dispatching (4 years)
• healthcare (2 years)
• Conflict Management (4 years)
• Microsoft Word (5 years)
• Military Experience (4 years)
• Hospital Experience (3 years)
Languages
• English - Expert
Military Service
Branch: US Army
Service Country: United States
Rank: E-3
February 2014 to April 2018
Certifications and Licenses
Non Commission Security license
August 2022 to October 2025
BLS Certification
February 2024 to July 2026
CPR AND AED CERTIFICATION
IAHSS
July 2021 to July 2026
Armed Security License
Assessments
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Security guard skills — Proficient
January 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Customer service — Proficient
April 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate