Elexis Dorsey

Objective

Houston, TX *****

ad3xbm@r.postjobfree.com

+1-832-***-****

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results- driven with a passion for growth and efficiency to meet company needs and increase service value. Authorized to work in the US for any employer

Work Experience

Security Officer I

Memorial Herman Hospital - Houston, TX

June 2021 to Present

• Trained in emergency response protocols and techniques, including CPR and First Aid.

• Intervened in potentially violent conflicts while remaining professional at all times.

• Responded quickly and efficiently to calls for assistance from the public.

• Enforced safety regulations, policies and procedures to ensure a safe environment. Shift Lead

Walgreens - Houston, TX

March 2019 to February 2023

• Assist in the training/development of new hires; act as employee mentor

• Resolves customer issues and answers questions to ensure a positive customer experience

• Managed store closing and opening procedures to ensure safety and security.

• Managed inventory levels and minimized loss, following company systems and guidelines.

• Assist with ordering, checking vendors

Front Desk Receptionist

Wilson Air Center - Houston, TX

January 2018 to February 2019

• Delivered a proactive, personalized service experience to Private and Corporate Aviation clientele.

• Coordinating aircraft services, such as fuel and hangar storage

• Performed data entry and administrative duties such as filing, scanning documents, updating databases.

• Answered phones to assist customers in making, altering, or canceling reservations and processed customer invoices.

Supply Specialist

Us Army - San Marcos, TX

February 2014 to April 2018

• Assisted in the preparation of requisitions for supply orders.

• Performed cycle counts to ensure accurate inventory levels.

• Managed all incoming and outgoing shipments, ensuring accuracy of order information. Security Officer

Texas Southern Police Department - Houston, TX

June 2015 to December 2017

• Responds to emergencies by assessing the situation and employing tact, diplomacy and individual judgment

• Patrolled premises regularly to maintain order and establish security presence.

• Interacted courteously with public while maintaining order at large gatherings and events.

• Understand and enforce rules and regulations as they pertain to the company or the client pursuant to post orders

Education

Approved SPD course completion certificate in Sterile Processing Ashworth College

August 2023 to December 2023

High school diploma

Sterling High School - Houston, TX

2010 to 2014

Skills

• Clerical (3 years)

• HIPAA Compliance (2 years)

• Microsoft Office (5 years)

• Front Desk (3 years)

• Supervising Experience (4 years)

• Security (6 years)

• Dispatching (4 years)

• healthcare (2 years)

• Conflict Management (4 years)

• Microsoft Word (5 years)

• Military Experience (4 years)

• Hospital Experience (3 years)

Languages

• English - Expert

Military Service

Branch: US Army

Service Country: United States

Rank: E-3

February 2014 to April 2018

Certifications and Licenses

Non Commission Security license

August 2022 to October 2025

BLS Certification

February 2024 to July 2026

CPR AND AED CERTIFICATION

IAHSS

July 2021 to July 2026

Armed Security License

Assessments

Work style: Reliability — Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Security guard skills — Proficient

January 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Customer service — Proficient

April 2021

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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