Customer Service Abu Dhabi

soumia daoudi

PROFILE

Strongly dedicated and reliable Sales

executive and customer service and

secretariat receptionist with an

outstanding client satisfaction history and

superior work ethic. Adept at functioning

well as an independent worker with little to

no supervision or as part of a retail

executive management team. Especially

skilled at maintaining superb relationship

with clients.

CONTACT

PHONE:

+971*********

EMAIL:

**************@*****.***

COMPUTER COURSES

● Basic Knowledge of Computer

● Internet & Email Management

EDUCATION

● Bachelor degree in sciences.

● High School Certificate.

● Diploma degree in technician in office secretariat

● 3 years’ university majoring in public.

● 2 years diploma in costumers services position call centers WORK EXPERIENCE

• Organization : Bella Rose

• Position : Sales

• Organization : AL Soufi Morocco School

• Position : Teacher in Mathematics and Arabic

• Organization : Engineers Apolonord Abu Dhabi

• Position : Receptionist and Secretariat

• Organization : Private French School

• Position : Receptionist

• Organization : Marble Company in Morocco

• Position : Secretariat

PERSONAL INFORMATION

Nationality: Morocco

Religion: Muslim

Marital status: single

Language: English, French and

Arabic

SKILLS

Client Relations

Management/customer service

Follow up for payment

Inventory control

Spirit of team work

Telephone Etiquette

Communication Skills

Hard working, creative, honest

• Organization : BE QUEEN SALOON ABU DHABI

• Position : Manicurist and Hairdresser

• Organization : CAPITAL MOTION RESTURANT ABU DHABI

• Position : Waitress and Hostess

RESPONSIBILITIES

Welcome customers to the store and answer their queries

Planned, designed and furnished residential properties to create unique living spaces

Attended client appointments to observe installation and project management process.

Ensure high levels of customer satisfaction through excellent sales service

Responsible for handling of cash and credit card transactions

Scan items through a bar code reader

Manually enter item number into the system when needed

Assess customers’ needs and provide assistance and information on product features

DECLARATION

I hereby certify that the above information is true and correct according to the best of my knowledge

and belief.

Contact this candidate