Grand Rapids Customer Service
Resume:
Latoya Gildon
Grand Rapids, MI *****
************************@***********.***
I'm a dependable and dedicated hard worker looking for a company that I can grow with. I'm a very honest person that believe in helping a job to achieve and uphold the goals of there company and company standards. However I can travel anywhere for work. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative work from home
Dynata, LLC - Grand Rapids, MI
September 2021 to Present
Provided market research insights to their clients. Delivery Driver
Door Dash - Grand Rapids, MI
February 2020 to Present
Excepts orders and pick up costumers food. Picks up orders and Deliver food to customers. Of course because of Covid 19 every order is left where ever customer wants the food left at there residence followed by the customer delivery notes.
Cleaning Crew
Blu Perspective - Grand Rapids, MI
November 2019 to February 2020
My position consist of the cleaning of the restrooms inside the Kent County court house at nigh. I clean A total of 50 restrooms Including the judges chambers.
• Cleaned offices, including break rooms, hallways and conference rooms
• Provided excellent customer service
• Operated chemical dispenser
Merchandising Resets
Match Marketing - Grand Rapids, MI
February 2019 to August 2019
Resets Walgreens and Bed Bath and Beyond stores.
Coordinator/ Server
West Michigan Janitorial - Comstock Park, MI
September 2014 to January 2019
Responsibilities
Latoya Gildon
Grand Rapids, MI 49507
************************@***********.***
I'm a dependable and dedicated hard worker looking for a company that I can grow with. I'm a very honest person that believe in helping a job to achieve and uphold the goals of there company and company standards. However I can travel anywhere for work. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative work from home
Dynata, LLC - Grand Rapids, MI
September 2021 to Present
Provided market research insights to their clients. Delivery Driver
Door Dash - Grand Rapids, MI
February 2020 to Present
Excepts orders and pick up costumers food. Picks up orders and Deliver food to customers. Of course because of Covid 19 every order is left where ever customer wants the food left at there residence followed by the customer delivery notes.
Cleaning Crew
Blu Perspective - Grand Rapids, MI
November 2019 to February 2020
My position consist of the cleaning of the restrooms inside the Kent County court house at nigh. I clean A total of 50 restrooms Including the judges chambers.
• Cleaned offices, including break rooms, hallways and conference rooms
• Provided excellent customer service
• Operated chemical dispenser
Merchandising Resets
Match Marketing - Grand Rapids, MI
February 2019 to August 2019
Resets Walgreens and Bed Bath and Beyond stores.
Coordinator/ Server
West Michigan Janitorial - Comstock Park, MI
September 2014 to January 2019
Responsibilities
Latoya Gildon
Grand Rapids, MI 49507
************************@***********.***
I'm a dependable and dedicated hard worker looking for a company that I can grow with. I'm a very honest person that believe in helping a job to achieve and uphold the goals of there company and company standards. However I can travel anywhere for work. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative work from home
Dynata, LLC - Grand Rapids, MI
September 2021 to Present
Provided market research insights to their clients. Delivery Driver
Door Dash - Grand Rapids, MI
February 2020 to Present
Excepts orders and pick up costumers food. Picks up orders and Deliver food to customers. Of course because of Covid 19 every order is left where ever customer wants the food left at there residence followed by the customer delivery notes.
Cleaning Crew
Blu Perspective - Grand Rapids, MI
November 2019 to February 2020
My position consist of the cleaning of the restrooms inside the Kent County court house at nigh. I clean A total of 50 restrooms Including the judges chambers.
• Cleaned offices, including break rooms, hallways and conference rooms
• Provided excellent customer service
• Operated chemical dispenser
Merchandising Resets
Match Marketing - Grand Rapids, MI
February 2019 to August 2019
Resets Walgreens and Bed Bath and Beyond stores.
Coordinator/ Server
West Michigan Janitorial - Comstock Park, MI
September 2014 to January 2019
Responsibilities
Helped in the kitchen preparing the lunch for the kids with the head cook served the kids lunch then after lunch i would clean the tables after breakfast and lunch sweep all food up mop up spills mop the floor as well pull trash and on a Friday roll the tables up so maintenance could wax the floors. Accomplishments
Building a relationship with the supervisors and the other staff and kids while working at the school building a good relationship with the principle he adores Mr Mccomb would tell me everyday that he appreciated me.
Skills Used
Professional and Good attitude.
Merchandiser Resets
Addecco - Lansing, MI
October 2018 to October 2018
Restocked meijers shelves third shift from 9pm till 5:30am it was a short assignment but I enjoyed restocking the shelves.
Bus Attendent
Dean Transportation - Grand Rapids, MI
March 2018 to October 2018
As a bus aide my job is to monitor the assigned kids on the way to school and home. Monitoring kids with a IP or disabled/ wheel chair bound.
Janitorial Work
Hi-tech Cleaning - Grand Rapids, MI
August 2016 to November 2017
* Cleaned a mortgage company building after hours my duties consisted of cleaning the office doors or cubical windows if they needed to be cleaned. High /Low Dusting, vacuuming, emptying trash, cleaned restrooms, moped restroom floors, cleaned kitchen, and break room. Washed laundry too. Assistant Manager/Server
Sanchells Restsurant - Grand Rapids, MI
August 2011 to November 2017
Assistant Manager and server as well of the Breakfast place it was family owned and my boss was a very busy lady her and her husband and with a Assistant Manager I was left running the restaurant from 7am to 2:30pm majority of the days Monday through Saturday. Sales Associate/Cashier
Dirt Cheap - Saint Charles, MO
November 2007 to August 2011
• Patience for customer service professionals. ...
• Attentiveness. ...
• Ability to communicate clearly. ...
• Knowledge of the product. ...
• Ability to use positive language. ...
• Acting skills. ...
• Time management skills. ...
• Ability to read customers these were my major rolls as a customer service/cashier representative on a daily roll.
Education
Bachelor's degree in Criminal Justice Corrections
Strayer University-Maryland
June 2018 to July 2021
Certificate in Medical billing and coding
GRAND RAPIDS COMMUNITY COLLEGE - Grand Rapids, MI
2010 to 2011
Associate's degree in Criminal Justice corrections Grand Rapids Community College - 125 Bostwick St Ne March 2000 to April 2003
Skills
• Clean
• Microsoft office
• (10+ years)
• Highly Proficient December 2020 Responding to customer situations with sensitivity Full results: Highly Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Laundry
• ICD-9
• Medical Records
• Microsoft Word
• CPT Coding
• Medical Billing
• Anatomy Knowledge Customer focus & orientation
• Medical Scheduling
• Medical Terminology
• Power Point
• Clean Room
• ICD Coding
• Janitorial
• Planogram (2 years)
• Excel
• Medical Coding
• ICD-10
• Cleaning
• Serving
• Planograms
• Medical terminology
• Medical coding
• ICD-9
• Merchandising
• Customer service
• ICD-10
• Driving
• Anatomy knowledge
• Communication skills
• Dietary department experience
• Food service
• Sanitation
• Resident's rights
• Dietary aide experience
• Clerical experience
• Typing
• Computer skills
• Phone etiquette
• Organizational skills
• Office experience
• Administrative experience
• ICD coding
• Medical records
• Hospitality
• Home health
• Care plans
Certifications and Licenses
Chauffeur's License
Medical Billing Certification
Driver's License
Latoya Gildon
Grand Rapids, MI 49507
************************@***********.***
I'm a dependable and dedicated hard worker looking for a company that I can grow with. I'm a very honest person that believe in helping a job to achieve and uphold the goals of there company and company standards. However I can travel anywhere for work. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative work from home
Dynata, LLC - Grand Rapids, MI
September 2021 to Present
Provided market research insights to their clients. Delivery Driver
Door Dash - Grand Rapids, MI
February 2020 to Present
Excepts orders and pick up costumers food. Picks up orders and Deliver food to customers. Of course because of Covid 19 every order is left where ever customer wants the food left at there residence followed by the customer delivery notes.
Cleaning Crew
Blu Perspective - Grand Rapids, MI
November 2019 to February 2020
My position consist of the cleaning of the restrooms inside the Kent County court house at nigh. I clean A total of 50 restrooms Including the judges chambers.
• Cleaned offices, including break rooms, hallways and conference rooms
• Provided excellent customer service
• Operated chemical dispenser
Merchandising Resets
Match Marketing - Grand Rapids, MI
February 2019 to August 2019
Resets Walgreens and Bed Bath and Beyond stores.
Coordinator/ Server
West Michigan Janitorial - Comstock Park, MI
September 2014 to January 2019
Responsibilities
Helped in the kitchen preparing the lunch for the kids with the head cook served the kids lunch then after lunch i would clean the tables after breakfast and lunch sweep all food up mop up spills mop the floor as well pull trash and on a Friday roll the tables up so maintenance could wax the floors. Accomplishments
Building a relationship with the supervisors and the other staff and kids while working at the school building a good relationship with the principle he adores Mr Mccomb would tell me everyday that he appreciated me.
Skills Used
Professional and Good attitude.
Merchandiser Resets
Addecco - Lansing, MI
October 2018 to October 2018
Restocked meijers shelves third shift from 9pm till 5:30am it was a short assignment but I enjoyed restocking the shelves.
Bus Attendent
Dean Transportation - Grand Rapids, MI
March 2018 to October 2018
As a bus aide my job is to monitor the assigned kids on the way to school and home. Monitoring kids with a IP or disabled/ wheel chair bound.
Janitorial Work
Hi-tech Cleaning - Grand Rapids, MI
August 2016 to November 2017
* Cleaned a mortgage company building after hours my duties consisted of cleaning the office doors or cubical windows if they needed to be cleaned. High /Low Dusting, vacuuming, emptying trash, cleaned restrooms, moped restroom floors, cleaned kitchen, and break room. Washed laundry too. Assistant Manager/Server
Sanchells Restsurant - Grand Rapids, MI
August 2011 to November 2017
Assistant Manager and server as well of the Breakfast place it was family owned and my boss was a very busy lady her and her husband and with a Assistant Manager I was left running the restaurant from 7am to 2:30pm majority of the days Monday through Saturday. Sales Associate/Cashier
Dirt Cheap - Saint Charles, MO
November 2007 to August 2011
• Patience for customer service professionals. ...
• Attentiveness. ...
• Ability to communicate clearly. ...
• Knowledge of the product. ...
• Ability to use positive language. ...
• Acting skills. ...
• Time management skills. ...
• Ability to read customers these were my major rolls as a customer service/cashier representative on a daily roll.
Education
Bachelor's degree in Criminal Justice Corrections
Strayer University-Maryland
June 2018 to July 2021
Certificate in Medical billing and coding
GRAND RAPIDS COMMUNITY COLLEGE - Grand Rapids, MI
2010 to 2011
Associate's degree in Criminal Justice corrections Grand Rapids Community College - 125 Bostwick St Ne March 2000 to April 2003
Skills
• Clean
• Microsoft office
• (10+ years)
• Highly Proficient December 2020 Responding to customer situations with sensitivity Full results: Highly Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Laundry
• ICD-9
• Medical Records
• Microsoft Word
• CPT Coding
• Medical Billing
• Anatomy Knowledge Customer focus & orientation
• Medical Scheduling
• Medical Terminology
• Power Point
• Clean Room
• ICD Coding
• Janitorial
• Planogram (2 years)
• Excel
• Medical Coding
• ICD-10
• Cleaning
• Serving
• Planograms
• Medical terminology
• Medical coding
• ICD-9
• Merchandising
• Customer service
• ICD-10
• Driving
• Anatomy knowledge
• Communication skills
• Dietary department experience
• Food service
• Sanitation
• Resident's rights
• Dietary aide experience
• Clerical experience
• Typing
• Computer skills
• Phone etiquette
• Organizational skills
• Office experience
• Administrative experience
• ICD coding
• Medical records
• Hospitality
• Home health
• Care plans
Certifications and Licenses
Chauffeur's License
Medical Billing Certification
Driver's License
Contact this candidate