Joseph Ruben II

ad3wsj@r.postjobfree.com •+1-808-***-**** • linkedin.com/in/jrubenii

EDUCATION

System Security Certified Practitioner (SSCP) IC2 Certification 12/2024 Master of Science in Information System 2021-2022

University of Utah, Emphasis on Information Technology Business and Security

Bachelor of Science in Information Technology, Information Systems 2015-2019 Brigham Young University–Hawaii, Core Areas of Information and Network Security System Application and Product Completed Modules (SAP) 2018- 2018 Brigham Young University Hawaii

Modules: FI, CO, MM, PP, SD, IM, WM

Software: SAP ECC 6.07

EXPERIENCE

Director of IT, Hilo Hattie, Pomare LTD 01/2023 - Present Honolulu Hawaii, USA

• Scanning and Identifying Network Integrity and flaws over 6 locations across Hawaiian Islands

• Worked with over 20 System Tools such as Azure AD and Security administration, Database Management, Office 365 Email Admin, IAM Specialist/Management, VMware Management, Camera Security Systems, SIEM, SCCM, MDT, IP phones, Server/System Admin Duties, O365/Teams/SharePoint Administration Management

• Provisioning/Deprovisioning over 100 new and current network related devices

• Managed a workforce area of 100 people.

• Managing Technical Projects/Implementation/Staff Training

• Cloud Technologies (AWS/Azure/GCP)

IT Coordinator, Meadow Gold Dairies Hawaii and Palama Holdings 02/2022 – 12/2022 Kapolei & Wahiawa Hawaii, USA

• Scanning and Identifying Network Integrity and flaws over 2 locations

• Worked with over 20 System Tools: Spiceworks Ticketing System, Azure AD and Security Administration, Database Management, Office 365 Management, VMware Management, Camera Security Systems, Apsen Canopy, Intergisis, SIEM, SCCM, MDT, O365/Teams/SharePoint Administration Management, IAM Specialist/Management

• Provisioning/Deprovisioning over 100 new and current network related devices

• Managed a workforce area of 100 people.

IT Engineer (Internship), Church of Jesus Christ of Latter-Day Saints 01/2022 – 05/2022 Salt Lake City, Utah, USA

• Scanning and Identifying network devices that are faulty over 500 locations in the world

• Provisioning/Deprovisioning over 50 different security groups and devices to their standard security boundaries in accordance with compliance

• Worked with 11 security and monitoring systems: Service Now, Akips, Meraki, SolarWinds, Cisco gear, SIEM, O365/Teams/SharePoint Administration Management, IAM Specialist/Management

• Resolved over 40 Tier 1 and 2 User issue Tickets per day (Goal of 300 per week) CES Account Engineer (CPT Training), Goldman Sachs Via Insight Global 05/2021- 12/2021 Salt Lake City, Utah, USA

• Provisioning new and current accounts to compliance and their standard security boundaries

• Worked with 10 systems like: Service Now, Nebula, Defib, PSIP, Azure and local AD, SIEM, SCCM, O365/Teams/SharePoint Administration Management, IAM Specialist/Management

• Resolved 40-50 Support Tier 2 and 3 tickets per day (Goal of 400 per week) Computer Operator (Student Job), University of Utah 01/2021 – 05/2021 Salt Lake City, Utah, USA

• Operated 5 office locations on campus via Remote Desktop and VMs on the network.

• Assisted over 50 teachers and students in technical issues.

• O365/Teams/SharePoint Administration Management

Technical Support Specialist, Polynesian Cultural Center (PCC) 07/2019 – 08/2020 Laie, Hawaii, USA

• Worked with 8 different systems: Active Directory, ADP/Workday Management, IP phones, Cisco switches/routers, POS stations, PCI Management, Hard/Software Maintenance, SIEM, SCCM, MDT, O365/Teams/SharePoint Administration Management, SOPHOS, OSPF, IAM Management

• Spear headed the integration and migration to Office 365 and trained over 100 people with documentation.

Network Technician (Student Job), Brigham Young University Hawaii 01/2018 – 06/2019 Laie, Hawaii, USA

• Managed over 100 Cisco Network gear at BYUH (switches, routers, controllers with servers, cameras)

• Monitored and Maintained 2 different type of UPS (APC, EATON)

• Performed 2 types of cable termination (Fiber and Network cables) Demo Guide (Student Job), Polynesian Cultural Center (PCC) Laie, Hawaii, USA

• Student Lead over 6 Male dancers in Fijian village in cultural arts demonstrations

• Customer resolve management and interaction over 1000 tourist in attendance 07/2015 – 01/2018

IT Manager, Damodar Brothers

Suva Fiji Islands

• Managed and troubleshot over 80 IoT devices in various locations.

• Performed 2 types of cable termination (Fiber and Network cables)

• Managed/Trained a team of 3 Technicians.

02/2015 – 07/2015

IT Technician, GEM IT Solutions 06/2014 – 02/2015

Suva Fiji Islands

• Lead/trained a team of 10 technician team to manage and troubleshoot IoT devices.

• Trained a company of 40 Technicians on how to interact with Clients and their ticket issues • Performed 3 types of Cable termination (power, ethernet, fiber), Skills

Active directory / Azure

Bash scripting/ Linux/Data Mining

Cisco switches and routers (OSPF)

Cable termination (power, ethernet, fiber)

Network infrastructure planning

Device hardware/software troubleshooting

Shell Scripting

Project Planning /Infrastructure Management

Network Configuration / Management

Hyper V and VM Management

IP Camera, utilities management

Power Apps and BI

Analyze/Identify risk and security threats.

Compliance Review and update

0365 Administration and Management

MS Teams & SharePoint construction and management

IAM Management

Volunteer Service and Personal Interest

• Alternative Breaks Site Leader University of Utah

• Student Life Coordinator Brigham Young University Hawaii

• Vice President of Fiji and Hip-Hop Clubs Brigham Young University Hawaii

• Missionary teaching in Fijian and Hindi Language in Fiji The Church of Jesus Christ of Latter-Day Saints

• Enjoy dancing, Choreographing and engaged in outdoor activities.

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